Lloyd's Register (Polska) Sp. z o.o.

Service Delivery Support Administrator Marine & Offshore

Lloyd's Register (Polska) Sp. z o.o.O firmie

  • Aleja Zwycięstwa 13a
    Gdańsk, pomorskie
  • Ważna jeszcze 11 dni
    do: 10 kwi 2020
  • Umowa o pracę
  • Pełny etat
  • Specjalista

Lloyd's Register (Polska) Sp. z o.o.

Aleja Zwycięstwa 13a

Gdańsk

Lloyd's Register (Polska) Sp. z o.o.

About Lloyd’s Register

We are a leading international provider of classification, compliance & consultancy services to the marine & offshore industry, helping our customers design, construct & operate their assets to the highest levels of safety & performance. We are shaping the industry’s future through the development of novel & innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Who we are

LR is a professional services company specialising in engineering & technology solutions that improve the safety & performance of complex, critical infrastructure. Our technical expertise is supported by more than 258 years of heritage from our beginnings as a marine classification society. We now operate across multiple industry sectors in over 75 countries employing 6,745 employees supporting 60,000 customers.

Our purpose

Working together for a safer world lies at the heart of why we exist & what we strive to achieve

Our shareholder

Lloyd’s Register Foundation, has at its heart a mission to enhance the safety of life & property through its strategic themes of: supporting excellent scientific research; accelerating the application of research; promoting safety & public understanding of risk; & promoting advancement of skills & education. Successfully & effectively meeting our clients’ needs generates the capital to reinforce this mission.

Summary

We started out in 1760 as a marine classification society. Today, we’re one of the world’s leading providers of professional services for engineering and technology – improving safety and increasing the performance of critical infrastructures for customers in over 75 countries worldwide. The profits we generate fund the Lloyd’s Register Foundation, a charity which supports engineering-related research, education and public engagement around everything we do. All of this helps us stand by the purpose that drives us every single day: Working together for a safer world.

Service Delivery Support Administrator Marine & Offshore

Miejsce pracy: Gdańsk

We are looking for an Administrator in our Gdansk Office to support the Marine & Offshore business.

This role handles order-to-invoice processes in our SAP ByD system and is a key function to ensure efficient and effective order-management and invoicing. You will be working with administrative and technical colleagues and clients on an international level. LR will offer you a challenging job opportunity and the possibility to develop yourself and realise your ambitions.

Key Responsibilities:

Manage Order to Invoice process and perform the following activities in SAP ByD system:

  • Respond to client and other incoming enquiries and produce quotations with appropriate pricing; gain approval for Quotes
  • Make changes in Customer Master Data if required
  • Obtain client authority to start work/purchase order (PO)
  • Check existing contracts; attach notes in ByD; confirm invoicing details
  • Control commercial documentation
  • Set up ‘Contract’ or ‘Project’ in system for the agreed scope of work.
  • Create Service orders
  • Assign Responsible Person (RP) and allocate work to Service Delivery
  • Function as RP for some products, i.e. transactional work like MEC, small NC TSO jobs
  • Monitor progress of service and/or sales orders
  • Schedule and monitor tasks in ByD dashboard
  • Create project invoice requests

Regular monitoring in ByD

  • Monitoring quotes, validity of contracts, projects progress, work centres, work packages for assignment, utilisation
  • Review migrated jobs, open jobs, ageing projects; close jobs where possible so they can be billed.
  • Check missing time (employees and subcontractors)
  • Confirm ‘goods receipt’ when a service if delivered / task is complete
  • Do approvals where relevant
  • Assign transactions to jobs
  • Prioritise and process documentation/data/information in accordance with local business requirements and agreed deadlines.
  • Data filing/entry in accordance with defined procedures.
  • Deal with queries and build relationships with internal/external clients, as appropriate.
  • To coach other team members, as appropriate, to achieve effective knowledge transfer and application.
  • Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints.

Technical / Professional Qualifications / Requirements:

  • Professional administrative education or equivalent
  • Previous experience in an administrative support role, preferably with Order to Invoice process
  • PC-literate; high affinity to work with professional business-systems (i.e. SAP);
  • previous experience with working with SAP ByD of advantage
  • Structured and well-organized working style. Attention to detail and data correctness. Good numerical skills.
  • Good cooperation and communication skills with own team and with other internal and external stakeholders.
  • Strong customer orientation. Responsive and pro-active.
  • Commercial awareness
  • Proficiency in the English (spoken and written), Other European languages are of advantage.

What we offer

We offer you an exciting working environment with intellectual challenges, responsibility and high level client interaction.

As for every Lloyd's Register staff member, a personal development plan will be made by you and your manager to support you in realizing your long-term goals.

 

Click here to APPLY NOW


About Lloyd’s Register

We are a leading international provider of classification, compliance & consultancy services to the marine & offshore industry, helping our customers design, construct & operate their assets to the highest levels of safety & performance. We are shaping the industry’s future through the development of novel & innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Who we are

LR is a professional services company specialising in engineering & technology solutions that improve the safety & performance of complex, critical infrastructure. Our technical expertise is supported by more than 258 years of heritage from our beginnings as a marine classification society. We now operate across multiple industry sectors in over 75 countries employing 6,745 employees supporting 60,000 customers.

Our purpose

Working together for a safer world lies at the heart of why we exist & what we strive to achieve

Our shareholder

Lloyd’s Register Foundation, has at its heart a mission to enhance the safety of life & property through its strategic themes of: supporting excellent scientific research; accelerating the application of research; promoting safety & public understanding of risk; & promoting advancement of skills & education. Successfully & effectively meeting our clients’ needs generates the capital to reinforce this mission.

Summary

We started out in 1760 as a marine classification society. Today, we’re one of the world’s leading providers of professional services for engineering and technology – improving safety and increasing the performance of critical infrastructures for customers in over 75 countries worldwide. The profits we generate fund the Lloyd’s Register Foundation, a charity which supports engineering-related research, education and public engagement around everything we do. All of this helps us stand by the purpose that drives us every single day: Working together for a safer world.

Service Delivery Support Administrator Marine & Offshore

We are looking for an Administrator in our Gdansk Office to support the Marine & Offshore business.

This role handles order-to-invoice processes in our SAP ByD system and is a key function to ensure efficient and effective order-management and invoicing. You will be working with administrative and technical colleagues and clients on an international level. LR will offer you a challenging job opportunity and the possibility to develop yourself and realise your ambitions.

Key Responsibilities:

Manage Order to Invoice process and perform the following activities in SAP ByD system:

  • Respond to client and other incoming enquiries and produce quotations with appropriate pricing; gain approval for Quotes
  • Make changes in Customer Master Data if required
  • Obtain client authority to start work/purchase order (PO)
  • Check existing contracts; attach notes in ByD; confirm invoicing details
  • Control commercial documentation
  • Set up ‘Contract’ or ‘Project’ in system for the agreed scope of work.
  • Create Service orders
  • Assign Responsible Person (RP) and allocate work to Service Delivery
  • Function as RP for some products, i.e. transactional work like MEC, small NC TSO jobs
  • Monitor progress of service and/or sales orders
  • Schedule and monitor tasks in ByD dashboard
  • Create project invoice requests

Regular monitoring in ByD

  • Monitoring quotes, validity of contracts, projects progress, work centres, work packages for assignment, utilisation
  • Review migrated jobs, open jobs, ageing projects; close jobs where possible so they can be billed.
  • Check missing time (employees and subcontractors)
  • Confirm ‘goods receipt’ when a service if delivered / task is complete
  • Do approvals where relevant
  • Assign transactions to jobs
  • Prioritise and process documentation/data/information in accordance with local business requirements and agreed deadlines.
  • Data filing/entry in accordance with defined procedures.
  • Deal with queries and build relationships with internal/external clients, as appropriate.
  • To coach other team members, as appropriate, to achieve effective knowledge transfer and application.
  • Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints.

Technical / Professional Qualifications / Requirements:

  • Professional administrative education or equivalent
  • Previous experience in an administrative support role, preferably with Order to Invoice process
  • PC-literate; high affinity to work with professional business-systems (i.e. SAP);
  • previous experience with working with SAP ByD of advantage
  • Structured and well-organized working style. Attention to detail and data correctness. Good numerical skills.
  • Good cooperation and communication skills with own team and with other internal and external stakeholders.
  • Strong customer orientation. Responsive and pro-active.
  • Commercial awareness
  • Proficiency in the English (spoken and written), Other European languages are of advantage.

What we offer

We offer you an exciting working environment with intellectual challenges, responsibility and high level client interaction.

As for every Lloyd's Register staff member, a personal development plan will be made by you and your manager to support you in realizing your long-term goals.

 

Click here to APPLY NOW

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