private medical care
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Oferta pracy
Service Desk Admin with French/Italian and Spanish
Wipro Poland sp. z o.o.About the company
- GdańskGdańsk, Pomeranian
- offer expired 3 years ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- remote recruitment
Your responsibilities
- Serve as the first point of contact for end users seeking technical assistance
- Perform remote troubleshooting through diagnostic programs
- Determine the best solution for faster resolution of end users issues
- Educate and guide the end user through the problem solving
- Provide information on IT products or services based on end user query
- Follow-up and update end user on status and information of issue reported
- Identify and suggest improvements on current processes followed
Our requirements
- Minimum 1 year experience in IT support
- Good command of French and Spanish or French and Italian
- ITIL knowledge good to have
- Ability to solve complex problems
- Analytic way of thinking
Benefits
- life insurance
- fruits
- retirement pension plan
- coffee / tea
- holiday funds
- employee referral program
- Multisport Card
Wipro Poland sp. z o.o.
Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
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Service Desk Admin with French/Italian and Spanish, Gdańsk