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Service Desk Administrator with Slovak or Czech

Wipro IT ServicesAbout the company

  • Łódź
    Łódź
  • offer expired 2 years ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • full office work, home office work, hybrid work
  • Immediate employment
  • remote recruitment
  • Робота для іноземців
    без польської

Your responsibilities

  • Troubleshooting skills and experience in handling resets and lotus Notes environment
  • Troubleshooting skills on desktop and shrink-wrapped applications (MS office, Adobe etc)
  • Troubleshooting skills on VPN connectivity, dial up, wireless routers
  • Troubleshooting experience using remote control tools

Our requirements

  • University degree or High school degree with education in the field of computer science.
  • Prior experience in tech support, desktop support, or a similar role
  • 3+ years of experience in IT support/Customer service role is required
  • Attention to detail and good problem-solving skills.
  • Excellent interpersonal skills.
  • Good written and verbal communication.
  • Good Customer relationship management skills
  • Fluent in both Slovak/Czech and English

What we offer

  • Excellent career development opportunities, working in challenging projects and using some of the best technologies;
  • An international and multicultural working environment, in a prestigious and growing company;
  • Being part of a young, dynamic, and motivated team;
  • Continuous and self-paced learning opportunities to enhance your professional and soft skills;
  • Competitive compensation package, including performance and holiday bonuses;
  • Strong flexible benefits package that you can tailor to your own needs;
  • Premium insurance to medical services;
  • Flexible work time;
  • Friendly and chill atmosphere and company culture.

Benefits

  • private medical care
  • life insurance
  • fruits
  • retirement pension plan
  • coffee / tea
  • holiday funds
  • employee referral program
  • Multisport Card

Wipro Ltd. is a leading global information technology and consulting company, with over 220,000 dedicated employees serving clients across six continents. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. Together, we discover ideas and connect the dots to build a better and a bold new future.

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Service Desk Administrator with Slovak or Czech, Łódź