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Service Desk Administrator with Swedish

WIPRO IT SERVICES POLAND Sp. z o.o.About the company

  • Gdańsk

    Gdańsk, Pomeranian
  • Offer expired 16 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Troubleshooting skills and experience in handling resets and lotus Notes environment

  • Troubleshooting skills on desktop and shrink-wrapped applications (MS office, Adobe etc)

  • Troubleshooting skills on VPN connectivity, dial up , wireless routers

  • Troubleshooting experience using remote control tools

Our requirements

  • Previous experience with IT Customer Support/Service desk support

  • Fluent in both Swedish and English – must have

  • Good interpersonal and communication skills

  • Customer service orientation and ability to work in a team

  • Excellent soft skills, communications skills (Voice & Email) to handle global customers

  • Computer literacy

What we offer

  • Relocation assistance - accommodation, travel and other expenses covered

  • Medical Insurance

  • Life & Disability Insurance for employees and family members

  • Wipro Social Fund Scheme

  • Cafeteria System

  • Multisport card

  • Benefits

  • private medical care

  • life insurance

  • fruits

  • integration events

  • retirement pension plan

  • coffee / tea

  • employee referral program

  • relocation assistance

WIPRO IT SERVICES POLAND Sp. z o.o.

Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

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At Wipro IT Services we are looking for IT Customer Support Specialist with Swedish who would like to join our new team in Gdansk. Your main responsibility will be to give technical support to the employees of a multinational company.