Service Desk Agent

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 07.12.2018
  • Ważna jeszcze 26 dni (do 06.01.2019)

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

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    Service Desk Agent
    You´ve probably already met us. 
    Maybe you´ve stopped by for a coffee, fueled up your car or grabbed something to eat on the go. Then you know what Circle K is all about. Making everyday life easier for people all over the world. 
    We´ve grown into a successful global company with over 15.000 stores in 24 countries, serving more than 6 million customers each day. In all, we have more than 120.000 people working at our stores and support offices.
     
    In Circle K Business Centre, in Warszawa, which is part of our SSC structures, we provide IT services for Circle K in Europe, US and Canada. We have different functions here: Service Desk, Infrastructure, Network Operations, Development but what we have in common is the fact that no matter what we do, we understand the world we live in. We can see how fast it changes and how fascinating this can be. Curiosity and openness drives us towards new ideas, innovations, new technologies.

    WHAT YOU CAN EXPECT AT CIRCLE K

     
    Annual bonus
     
     Private medical care
     
     Subsidized sport activities
     
    Flexible working hours 
     
    English lessons
     
    Discounts for our products 
     
     Integration events
     
     Life insurance
     
    Fruit in the office
     
     Possible home office
     
    New technologies 
     
    Great team 

    What you can expect at Circle K

    • Annual bonus
    • Private medical care
    • Subsidized sport activities
    • Flexible working hours
    • English lessons
    • Discounts for our products
    • Integration events
    • Life insurance
    • Fruit in the office
    • Possible home office
    • New technologies
    • Great team
    We are looking for a positive and organized IT Support professional to develop a career in our  multinational Service Desk team, delivering quality with friendly attitude to Users from Poland, Russia, Nordic and Baltic countries.
    Look at our People
     

    Responsibilities

    • Support users in daily operation issues
    • Proactive monitoring of applications and infrastructure
    • Document solutions into Knowledge Base articles to improve service delivery and quality
    • Support and troubleshoot enterprise applications, client server and web-based solutions
    • Connectivity and networking support and troubleshooting in complex, multi-site LAN/WAN environment
    • Be part of 24/7 on duty service with weekends and evening shift as home office.

     

    Qualifications

    • 1 Year experience at IT support position 
    • Comprehensive understanding of IT technology and  support systems
    • Advanced MS Windows skills and MS Office skills
    • Fluent English, verbal and written is required
    • Experience in IP Networks, Active Directory, Remote tools as an advantage
    • Ability to work independently