Oferta pracy

Service Desk Agent with Danish

Circle K Business Centre Poland Sp. z o.o.

  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Circle K Business Centre Poland Sp. z o.o.

Puławska 145

Mokotów

Warszawa

Technologies we use

Operating system

Your responsibilities

  • Professional customer support mainly in Danish and English, for end users with Circle K station assets and equipment (POS, BOS, Forecourt, Network, EV Chargers)

  • Troubleshooting technical/functional issues. Supporting facility cases

  • Incident registration and supervision according to team KPI's

  • Ordering maintenance & repair service from external suppliers and follow up on delivery

  • Active monitoring of station systems using monitoring tools and resolving discovered issues

  • Communication to all parties involved (station employees, service companies, IT and maintenance engineers, etc.) for effective problem resolution

  • Participating in various projects related to new technology and digitalization

Our requirements

  • Excellent Danish and English

  • Education in IT or related fields will be an advantage

  • Experience in technical support will be an advantage

  • Ability to understand customer demands and come up with solutions to reported issues

  • Excellent communication skills

  • Excellent customer support in different area's

  • Good teamwork skills

  • Can-do-attitude :)

What we offer

  • Employment contract for substitution for 6 months

  • Annual bonus

  • Additional payment for night hours

  • Private medical care

  • Multisport

  • English lessons subsidized by the company

  • Flexible work hours to combine study & work

  • Group insurance

  • Attractive discounts for products and services at our stations

  • Employee stock purchase plan

  • Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6

  • Access to our Test Lab in the office

  • ​​​​​​​Trainings & possibility to develop skills in a wide international environment

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • video games at work

  • coffee / tea

  • drinks

  • leisure zone

  • christmas gifts

  • family picnics

  • extra leave

Circle K Business Centre Poland Sp. z o.o.

Naszą misją w Circle K jest sprawiać, by życie naszych klientów było odrobinę łatwiejsze każdego dnia. Na całym świecie zatrudniamy 130 000 osób na ponad 16 000 stacji w 26 krajach, dzięki czemu jesteśmy w stanie obsługiwać wiele milionów klientów. To dlatego zależy nam, aby pomóc naszym pracownikom realizować swoje cele i rozwijać się razem z nami. Wyróżnia nas nasza kultura dumy – jesteśmy dumni z naszych pracowników i ich sukcesów, obsługi naszych klientów na najwyższym poziomie oraz naszych osiągnięć i dążeń. Bez względu na to, skąd pochodzisz i dokąd zmierzasz w swojej karierze, Circle K jest miejscem, w którym możesz się rozwijać. Kiedy rozwijają się nasi pracownicy, my również się rozwijamy – razem!

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If you speak Danish don't be afraid to apply and we will teach you everything what is required to perform.

When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely - we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.

Check who we are here: https://youtu.be/td-QGnNnvW0