Oferta pracy

Service Desk Agent with Danish

Circle K Business Centre Poland Sp. z o.o.

  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • home office work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Circle K Business Centre Poland Sp. z o.o.

Puławska 145

Mokotów

Warszawa

Your responsibilities

  • Professional customer support mainly in Danish and English, for end users with Circle K station assets and equipment (POS, BOS, Forecourt, Network, EV Chargers)

  • Troubleshooting technical/functional issues. Supporting facility cases

  • Incident registration and supervision according to team KPI's

  • Ordering maintenance & repair service from external suppliers and follow up on delivery

  • Active monitoring of station systems using monitoring tools and resolving discovered issues

  • Communication to all parties involved (station employees, service companies, IT and maintenance engineers, etc.) for effective problem resolution

  • Participating in various projects related to new technology and digitalization

Our requirements

  • Excellent Danish and English

  • Education in IT or related fields will be an advantage

  • Experience in technical support will be an advantage

  • Ability to understand customer demands and come up with solutions to reported issues

  • Excellent communication skills

  • Excellent customer support in different area's

  • Good teamwork skills

  • Can-do-attitude :)

What we offer

  • Annual bonus

  • Additional payment for night hours

  • Multisport

  • Flexible work hours to combine study & work

  • Attractive discounts for products and services at our stations

  • Employee Assistance Program - free of charge psychological, financial, legal consultations

  • Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6

  • Access to our Test Lab in the office

  • ​​​​​​​Trainings & possibility to develop skills in a wide international environment

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • video games at work

  • leisure zone

  • holiday funds

  • christmas gifts

  • employee referral program

  • charity initiatives

  • family picnics

  • extra leave

  • When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely - we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.

Circle K Business Centre Poland Sp. z o.o.

Circle K is a global leader in convenience and fuel retail, operating in 26 countries and territories, with close to 14,200 stores and 124,000 people employed.

Our mission is simple: we want to make journeys easier and more enjoyable for our customers. We make everyday moments brighter by delivering thoughtful lifts along the way. We make journeys easier by offering fast and friendly service. We get the on-the-go lifestyle – that’s why we take extra steps to brighten peoples’ days and make quick stops easier.

In Circle K Business Centre which is part of our global structures, we provide IT services for Circle K in Europe, US and Canada. We have different functions here: Service Desk, Infrastructure, Network Operations, Development but what we have in common is the fact that no matter what we do, we understand the world we live in. We can see how fast it changes and how fascinating this can be. Curiosity and openness drives us towards new ideas, innovations, new technologies.

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