Pracuj.plsharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyService Desk Agent with Danish
Circle K Business Centre Poland Sp. z o.o.
- Puławska 145, Mokotów, WarszawaWarszawa, Masovian
- offer expired 2 days ago
- contract of employment
- full-time
- specialist (Mid / Regular), junior specialist (Junior)
- home office work
- Immediate employment
- remote recruitment
- запрошуємо працівників з України
- Робота для іноземцівбез польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
Circle K Business Centre Poland Sp. z o.o.
Puławska 145
Mokotów
Warszawa
Your responsibilities
Professional customer support mainly in Danish and English, for end users with Circle K station assets and equipment (POS, BOS, Forecourt, Network, EV Chargers)
Troubleshooting technical/functional issues. Supporting facility cases
Incident registration and supervision according to team KPI's
Ordering maintenance & repair service from external suppliers and follow up on delivery
Active monitoring of station systems using monitoring tools and resolving discovered issues
Communication to all parties involved (station employees, service companies, IT and maintenance engineers, etc.) for effective problem resolution
Participating in various projects related to new technology and digitalization
Our requirements
Excellent Danish and English
Education in IT or related fields will be an advantage
Experience in technical support will be an advantage
Ability to understand customer demands and come up with solutions to reported issues
Excellent communication skills
Excellent customer support in different area's
Good teamwork skills
Can-do-attitude :)
What we offer
Annual bonus
Additional payment for night hours
Multisport
Flexible work hours to combine study & work
Attractive discounts for products and services at our stations
Employee Assistance Program - free of charge psychological, financial, legal consultations
Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6
Access to our Test Lab in the office
Trainings & possibility to develop skills in a wide international environment
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
fruits
corporate products and services at discounted prices
integration events
no dress code
video games at work
leisure zone
holiday funds
christmas gifts
employee referral program
charity initiatives
family picnics
extra leave
When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely - we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.
Circle K Business Centre Poland Sp. z o.o.
Circle K is a global leader in convenience and fuel retail, operating in 26 countries and territories, with close to 14,200 stores and 124,000 people employed.
Our mission is simple: we want to make journeys easier and more enjoyable for our customers. We make everyday moments brighter by delivering thoughtful lifts along the way. We make journeys easier by offering fast and friendly service. We get the on-the-go lifestyle – that’s why we take extra steps to brighten peoples’ days and make quick stops easier.
In Circle K Business Centre which is part of our global structures, we provide IT services for Circle K in Europe, US and Canada. We have different functions here: Service Desk, Infrastructure, Network Operations, Development but what we have in common is the fact that no matter what we do, we understand the world we live in. We can see how fast it changes and how fascinating this can be. Curiosity and openness drives us towards new ideas, innovations, new technologies.