sharing the costs of sports activities

Service Desk Agent with English
Fujitsu Technology Solutions Sp. z o.o.About the company
- Wólczańska 182, ŁódźŁódź, Łódź
- Valid for 20 daysuntil: 07 May 2021
- contract of employment
- full-time
- junior specialist (Junior)
Fujitsu Technology Solutions Sp. z o.o.
Wólczańska 182
Łódź
Your responsibilities
Service Desk is a first line of IT support for Fujitsu’s business customers. On this position, you will be a part of a team that provides a single point of contact for users. On Service Desk, you can combine your linguistics skills with the IT world and start Your professional career within IT area.
gain experience within customer service in one of the biggest IT companies in the world
put your language skills to practical use by having constant contact with native speakers from all around the world
gain access to vast variety of technical and soft skill training
provide a single point of contact for users all around the world
deliver high quality standard 1st line support for Fujitsu’s Customers
Supporting customers
Dealing with phone/emails requests from our customers located all around the globe
Performing 1st line support, including: diagnosis and resolution wherever possible
Receiving, logging, classifying and prioritizing incident and calls
Cooperating with more advanced lines of support to deal with more complicated technical issues reported by our Customers
Our requirements
Good command of English language (at least B2)
Good communication skills
Team player and „can do” attitude
Customer service / IT experience will be an asset, but it’s not required
Basic knowledge of Windows 10 and MS Office package
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
integration events
extra social benefits
shopping coupons
sharing the costs of tickets to the movies, theater
christmas gifts
employee referral program
charity initiatives
Online initiatives