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Service Desk Agent with English

  • Łódź, łódzkie pokaż mapę
  • Specjalista
  • 2018-02-18

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Fujitsu

    Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Fujitsu Global Delivery Center Poland employs specialists within six business lines: Research & Development and Business Application Services, Remote Infrastructure Management, BPO, Service Management, Service Desk and EMEIA Finance and Supply Chain Services. We invite to our team programmers, IT specialists, administrators and IT engineers, candidates interested in career in IT, accounting and finance specialists, linguists and customer service professionals.

    Service Desk Agent
    with English

    About the job

    Would you like to…

    • Start your career in the international company?
    • Put your language skills into practical use?
    • Work with people from all around the world?
    • Develop and take part in numerous training programs
    • Gain unique experience?

    Job description/Purpose

    Customer Service Consultant will be respon­sible for acting as first point of contact for all customers’ queries and end to end ownership of all ele­ments leading to a successful and efficient resolution.

    Key responsibilities

    • Answering customers’ IT related queries in a professional manner,
    • Ensuring reported issues are resolved by Support Groups in a timely manner,
    • Taking parts in various projects.

    Requirements

    Requirements

    • Proficiency in English,
    • University degree preferred,
    • Well-developed interpersonal skills such as readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm,
    • Experience in the Customer Service will be an advantage,
    • No IT related experience required – we will teach you everything you need to know.

    Why Fujitsu ?

    Opportunities to build a successful career path
    Flexibility - we are open to dialogue– many positions allow working part time or home office
    Internal and external training
    Attractive salary
    Great atmosphere and a chance to work with inspiring people from all around the world
    Integration events and Corporate Social Responsibility projects
    Unlimited access to training platforms
    Relocation support
    Private medical care
    Sport cards (OK System, Benefit System) – access to sports facilities throughout the city/Lunch subsidies
    Discounts for Fujitsu employees in many places throughout Lodz
    Fresh fruit
    Find and visit us!

    FujitsuTextorial Parkul. Fabryczna 1790-344, Łódź
    Nowa Fabryczna
    ul. Składowa 35
    90-127, Łódź


    University Business Park Ul. Wólczańska 17890-530 Łódź

    Please include the following statement: “I hereby authorize Fujitsu Technology Solutions Sp. z o.o. to process my personal and store data included in my job application for the needs of following and future recruitment processes (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.