Oferta pracy

Service Desk Agent with French

Fujitsu Technology Solutions Sp. z o.o.About the company

  • Fabryczna 17, Łódź, Wólczańska 180, Łódź

  • Valid for 22 days
    until: 10 Jul 2021
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Supporting customers

  • Dealing with phone/emails requests from our customers located all around the globe

  • Performing 1st line support, including: diagnosis and resolution wherever possible

  • Receiving, logging, classifying and prioritizing incident and calls

  • Cooperating with more advanced lines of support to deal with more complicated technical issues reported by our Customers

Our requirements

  • Good command of English language (at least B2)

  • Good command of French language (at least B2)

  • Good communication skills

  • Team player and „can do” attitude

  • Customer service / IT experience will be an asset, but it’s not required

  • Basic knowledge of Windows 10 and MS Office package

  • Benefits

  • private medical care

  • sharing the costs of foreign language classes

  • remote work opportunities

  • integration events

  • extra social benefits

  • christmas gifts

  • employee referral program

  • charity initiatives

  • Online initiatives

This is how we work
This is how we work