Pracuj.plprivate medical care
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyService Desk Agent with French
Fujitsu Technology Solutions Sp. z o.o.
Pomeranian
Pomeranian- offer expired 5 months ago
- contract of employment
- full-time
- junior specialist (Junior)
- home office work
- Immediate employment
- remote recruitment
Your responsibilities
1st Line Telephone Customer Service.
Recording, classifying and prioritizing users requests.
Diagnosing and resolving basic problems according to SLA parameters.
Monitoring requests resolutions.
Collaborating with other support lines on more complex technical issues reported by our customers.
Providing high-quality customer service.
Our requirements
English & French (at least B2).
High-level communication skills.
Knowledge of computer hardware construction.
Knowledge of MS Windows 8/8.1/10.
Knowledge of MS Office 2013/2016/2019.
Teamwork attitude.
Optional
Educational background as an information technology technician.
What we offer
Private medical care,
Life insurance,
Possibility of remote working,
Additional social benefits,
Holiday packages,
Employee referral program,
Charity initiatives
Benefits
life insurance
remote work opportunities
integration events
coffee / tea
christmas gifts
employee referral program
charity initiatives
Online initiatives