sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Service Desk Agent with Italian
Fujitsu Technology Solutions Sp. z o.o.
Porozmawiaj z pracodawcą
Podlaskie
Podlaskie- offer expired 3 months ago
- contract of employment
- full-time
- junior specialist (Junior)
- home office work, hybrid work
- remote recruitment
Your responsibilities
processing reports of technical problems as 1st Line Telephone Customer Service,
diagnosing the problems and trying to solve them,
forwarding requests to other departments if no other solution is possible,
ensuring the quality of communication,
registering and analyzing reports,
suggesting improvements and optimizations.
Our requirements
fluency in English & Italian (at least B2).
high-level communication skills,
familiarity with computer hardware construction,
knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package,
team-oriented attitude.
Optional
Educational background as an information technology technician.
What we offer
MyBenefit platform
Private medical healthcare
Sport cards
Lunch benefits and discounts
Group insurance
Glasses refund
Awards
Holiday allowance „Wczasy pod gruszą”
Virtual Trainers Team
SABA – free of any charge learning platform with e-learning, e-books, courses, and educational materials
Introduce a friend
2 happy hours per month
Benefits
private medical care
sharing the costs of foreign language classes
life insurance
remote work opportunities
extra social benefits
shopping coupons
holiday funds
employee referral program
charity initiatives
Fujitsu Technology Solutions Sp. z o.o.
Fujitsu offices in Poland are located in Warsaw, Łódź and Katowice. In Warsaw we perform sales and client support services. The Global Delivery Center Poland, located in Łódź and Katowice, employs specialists within business areas: Service Desk, Service Management, DX Services, Application & Multi-Cloud Services, Workforce & Workplace Services, Enterprise Cyber Security Services, Business Process Services oraz Program & Project Services.
In Łódź, Fujitsu also employs professionals for Fujitsu Business Services, in the following areas: Finance (P2P, O2C, General Ledger, Project and Contract Accounting, Treasury, Master Data, Bid Finance Team and Product Pricing Office), Supply Chain (Order Management & Procurement), Internal Audit, Assurance as well as HR Service Delivery.
At Fujitsu we firmly believe that technology enables people's happiness and wellbeing. As it plays a more important role than ever before, we must put people at the center of everything that we do. We believe a human-centric approach is the only way to deliver on the promise of the digital.