sharing the costs of sports activities
Service Desk Agent with Russian Poland
Fujitsu Technology Solutions Sp. z o.o.
Silesian
Silesian- valid for 14 daysuntil: 03 Jun 2022
- contract of employment
- full-time
- specialist (Mid / Regular)
- remote recruitment
Your responsibilities
processing reports of technical problems as 1st Line Telephone Customer Service,
diagnosing the problems and trying to solve them,
forwarding requests to other departments if no other solution is possible,
ensuring the quality of communication,
registering and analyzing reports,
suggesting improvements and optimizations.
Our requirements
fluency in English & Russian (at least B2).
high-level communication skills,
familiarity with computer hardware construction,
knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package,
team-oriented attitude.
Optional
Educational background as an information technology technician.
What we offer
remote work,
continuous development,
initial trainings preparing to work,
laptop and if necessary – office inventory (chair, lumbar support pillow etc.),
introduce a friend program.
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
integration events
extra social benefits
shopping coupons
sharing the costs of tickets to the movies, theater
christmas gifts
employee referral program
charity initiatives
Fujitsu Technology Solutions Sp. z o.o.
Fujitsu offices in Poland are located in Warsaw, Łódź and Katowice. In Warsaw we perform sales and client support services. The Global Delivery Center Poland, located in Łódź and Katowice, employs specialists within business areas: Service Desk, Service Management, DX Services, Application & Multi-Cloud Services, Workforce & Workplace Services, Enterprise Cyber Security Services, Business Process Services oraz Program & Project Services.
In Łódź, Fujitsu also employs professionals for Fujitsu Business Services, in the following areas: Finance (P2P, O2C, General Ledger, Project and Contract Accounting, Treasury, Master Data, Bid Finance Team and Product Pricing Office), Supply Chain (Order Management & Procurement), Internal Audit, Assurance as well as HR Service Delivery.
At Fujitsu we firmly believe that technology enables people's happiness and wellbeing. As it plays a more important role than ever before, we must put people at the center of everything that we do. We believe a human-centric approach is the only way to deliver on the promise of the digital.