Oferta pracy

Information clause

When making an application you agree to your participation in the recruitment procedure and to the use by Schenker Technology Center (Warsaw) Sp. z o. o. with its registered office at ul. Żwirki i Wigury 16C/bud.B4, 02-092 Warszawa, of your personal data included in the provided application documents handed over as a part of the recruitment platform.

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Schenker Technology Center Warsaw Sp. z o.o.

Service Desk Agent with Swedish

Schenker Technology Center Warsaw Sp. z o.o.O firmie

Schenker Technology Center Warsaw Sp. z o.o.

Żwirki i Wigury 16C

Warszawa

as a Service Desk Agent with Swedish


At Schenker Technology Center (Warsaw), you are part of a global logistics and IT network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move!

We’re looking for a Service Desk Agent with Swedish who will join our IT Service Desk team in Warsaw. The main responsibility of this person will be providing IT support to our colleagues within DB Schenker group.

Responsibilities:

  • Act as a Single Point of Contact for all IT Users
  • Log, categorize and prioritize all relevant incidents and -service requests
  • Provide first level support in order to restore the service as quickly as possible
  • Properly allocate incidents and service requests to other Resolver groups

Our requirements:

  • Fluent written and spoken Swedish (at least Upper-intermediate)
  • High level of IT literacy
  • Customer service mindset
  • Professional working proficiency in English

Nice to have:

  • Proven experience in providing IT Support
  • Experience in ITSM tool usage (i.e. Service Now, Remedy, HP SM etc.)
  • ITIL knowledge

Our offer:

  • Having an impact. In our team every opinion matters. We are inviting everyone to bring their ideas along because we think that it helps us to create the best products possible
  • Minor benefits for you to enjoy. Holiday bonus, subsidies to private healthcare, sports cards, cinema, and theatre tickets and group insurance
  • Great atmosphere. Awesome people, foosball and after work beer is at your disposal.
  • Challenges. We are not afraid of challenges because they are fun to solve Development. We are offering you not just a job but the place where you can professionally and personally grow
  • Open Communication. We strongly believe that good communication is at the core of all successful companies. That’s what we cultivate in our company as well
as a Service Desk Agent with Swedish


At Schenker Technology Center (Warsaw), you are part of a global logistics and IT network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move!

We’re looking for a Service Desk Agent with Swedish who will join our IT Service Desk team in Warsaw. The main responsibility of this person will be providing IT support to our colleagues within DB Schenker group.

Responsibilities:

  • Act as a Single Point of Contact for all IT Users
  • Log, categorize and prioritize all relevant incidents and -service requests
  • Provide first level support in order to restore the service as quickly as possible
  • Properly allocate incidents and service requests to other Resolver groups

Our requirements:

  • Fluent written and spoken Swedish (at least Upper-intermediate)
  • High level of IT literacy
  • Customer service mindset
  • Professional working proficiency in English

Nice to have:

  • Proven experience in providing IT Support
  • Experience in ITSM tool usage (i.e. Service Now, Remedy, HP SM etc.)
  • ITIL knowledge

Our offer:

  • Having an impact. In our team every opinion matters. We are inviting everyone to bring their ideas along because we think that it helps us to create the best products possible
  • Minor benefits for you to enjoy. Holiday bonus, subsidies to private healthcare, sports cards, cinema, and theatre tickets and group insurance
  • Great atmosphere. Awesome people, foosball and after work beer is at your disposal.
  • Challenges. We are not afraid of challenges because they are fun to solve Development. We are offering you not just a job but the place where you can professionally and personally grow
  • Open Communication. We strongly believe that good communication is at the core of all successful companies. That’s what we cultivate in our company as well

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