sharing the costs of sports activities
Service Desk Agent with Swedish
Circle K Business Centre Poland Sp. z o.o.
- Puławska 145, Mokotów, WarszawaWarszawa, Masovian
- offer expired 16 days ago
- contract of employment
- specialist (Mid / Regular)
Professional customer support, mostly in Swedish and English, for end users with Circle K station assets and equipment (POS, BOS, Forecourt, Network, EV Chargers
Troubleshooting technical/functional issues
Incident registration and supervision according to team KPI's
Ordering maintenance & repair service from external suppliers and follow up on delivery
Active monitoring of station systems using monitoring tools and resolving discovered issues
Communication to all parties involved (station employees, service companies, IT and maintenance engineers, etc.) for effective problem resolution
Participating in IT duty service outside office hours, as needed
Good knowledge of Swedish and English
Education in IT or related fields (IT Engineering would be an advantage) or last year students
Experience in technical support will be an advantage
Knowledge of IT and store equipment will be an advantage
Ability to understand customer demands and come up with solutions to reported issues
Excellent communication skills
Good teamwork skills
What we offer
Contract of employment for temporary period of 6 months
Private medical care
English lessons subsidized by the company
Attractive discounts for products and services at our stations
Employee stock purchase plan
Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6
Trainings & possibillity to develop skills in a wide international environment
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
coffee / tea
In Circle K Business Centre, in Riga or Warsaw, which is part of our global structures, we provide IT services for Circle K in Europe, US and Canada. We have different functions here: Service Desk, Infrastructure, Network Operations, Development but what we have in common is the fact that no matter what we do, we understand the world we live in. We can see how fast it changes and how fascinating this can be. Curiosity and openness drives us towards new ideas, innovations, new technologies.
Our ambition is to be an exceptional place to work. We will put our best effort into your personal and professional development - because when you grow, we grow.
Whatever your goal is, let's make dreams come true.
IT Retail Service Desk Agent with Swedish
You will be a single point of contact responsible for supporting stations and stores in daily operations, troubleshooting and providing solutions to IT and forecourt problems.
Nowadays our teams are working remotely. Travelling to the office is expected occasionally.
When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely - we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.