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Service Desk Analyst German

  • Poznań, wielkopolskie
  • Specjalista
  • 10.02.2015

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Career at Ciber!
    Currently we are looking for...
    Service Desk Analyst German
    Miejsce pracy: Poznań
    Job Number: 75773

    Ciber is a global IT consulting company delivering services all over the world. The office located in Poznań is the first branch and Ciber’s main Competence Centre in the Central Europe. Our local Shared Service Center in Poznan provides services worldwide in area of: IT, Finance and Accounting as well as Recruitment.

    By joining Ciber, you can turn your innovative ideas into world class solutions for some of the world's most dynamic companies. With global reach and deep technical experience, Ciber is big enough to keep you working with household names, but small enough for you to stand out and advance.

    What can we offer to YOU!

    Choose a career at Ciber and enjoy an environment where being challenged and rewarded is a part of daily life. We believe people are our greatest asset, so we are always interested in your point of view on problems, ideas, and solutions. Take the chance and don’t worry, we understand – beginnings can be difficult, but you can always ask for help - every question deserves an answer.


    • Provide first-line investigation and diagnostics
    • Support ‘off the self’ mainly Microsoft software, password resets, user account creation, basic application functionality support remote control for software deployment and incident isolation
    • Prioritize daily tasks


    • Very good German skills are essential
    • Ability to learn and maintain a high level of knowledge of the clients computing environment
    • Must demonstrate strong sense of urgency regarding solving end-user incidents
    • Must possess excellent Customer Service skills
    • Experience with ITIL v3 is desired

    Last, but not least:

    • Team oriented person
    • Full of ideas
    • Great sense of humor

    And don’t forget about benefits: we can guarantee attractive compensation package (salary range 3500 – 5000 PLN/monthly gross) and private medical care – just in case if you will have headache from all possibilities we prepare for you. And there is one thing you have to know – WE have the best coffee in town! :)


    Remember, sometimes all you have to do is STEP UP AND STAND OUT

    Candidates are kindly requested to submit their applications in English with the indication of appropriate reference number or for any further information using:

    For more information, visit www.ciber.com/pl


    You are kindly requested to include the following clause in your application: “I hereby give my consent to the processing of my personal data included in my job application for the purpose of the recruitment process and after its completion for the purpose of future recruitments (pursuant to the Personal Data Protection Act as of 29 August 1997, Journal of Laws No. 133, item 883).