private medical care
Niestety, nie wspieramy Twojej przeglądarki
Niestety nie wpieramy Twojej przeglądarki co może znacznie wpłynąć na poprawne ładowanie skryptów strony.
Oferta pracy
Service Desk Analyst with Danish
Wipro IT ServicesAbout the company
- MasovianMasovian
- offer expired 2 years ago
- contract of employment
- full-time
- specialist (Mid / Regular), senior specialist (Senior)
- home office work
- remote recruitment
Your responsibilities
- Providing technical support to customers on phone or chats to solve their technical problems reported.
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network or computer issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
Our requirements
- University degree or High school degree with education in the field of computer science.
- Prior experience in tech support, desktop support, or a similar role.
- Fluent in both Danish and English.
- 1-3+ years of experience in IT support/Customer service role.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
- Good Customer relationship management skills.
What we offer
- Excellent career development opportunities, working in challenging projects and using some of the best technologies.
- An international and multicultural working environment, in a prestigious and growing company.
- Being part of a young, dynamic, and motivated team.
- Continuous and self-paced learning opportunities to enhance your professional and soft skills.
- Competitive compensation package, including performance and holiday bonuses.
- Strong flexible benefits package that you can tailor to your own needs.
- Premium insurance to medical services.
- Relocation package.
- Flexible work time.
- Friendly and chill atmosphere and company culture.
Benefits
- life insurance
- fruits
- retirement pension plan
- coffee / tea
- holiday funds
- employee referral program
- Multisport Card
Wipro IT Services
Wipro Ltd. is a leading global information technology and consulting company, with over 220,000 dedicated employees serving clients across six continents. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Together, we discover ideas and connect the dots to build a better and a bold new future.
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPowiadamiaj mnie o podobnych ofertach
Service Desk Analyst with Danish, Masovian