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Bain Global Business Services Center Sp. z o.o.
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The NGSS Service Desk supports users of Next Gen’s software products by ensuring that Service Requests and Incidents are dealt with within agreed timelines, with consistent and courteous service.
The NGSS Service Desk will be responsible for reporting on service performance and driving improvements in service and ticket handling and will ensure ongoing client success with Next Gen software through the quality of support.
The role of Manager, NGSS Service Desk is based in Warsaw so only local candidates or those willing to relocate will be considered further.
Bain & Company is recognized as one of the top international management consultancy firms. We assist major corporations worldwide with strategy formulation, acquisitions, organizational design and performance improvement. In 2015, Bain & Company opened the Global Business Services Center in Warsaw, in order to provide the best-in-class internal support, efficiently and professionally, to both leadership and consulting teams in Bain offices across Europe, the Middle East and Africa. Bain is consistently recognized as a Great Place to Work (Glassdoor #1 in 2021).
Bain's Next-Generation Software Solutions (NGSS) team’s mission is to develop and support digital solutions for Bain consultants and clients, so they get to better, faster insights and results.
The team manages software product development, ongoing support, customer success, technical services, and technical operations.
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyService Desk Manager, Next Generation Software Solutions, aleja Jana Chrystiana Szucha 19, Warszawa