Oferta pracy

Service Desk Support (with German)

ExperisO firmie

  • mazowieckie

  • Ogłoszenie wygasło miesiąc temu
  • Praca zdalna
  • Pełny etat
  • Specjalista (Mid / Regular)
Service Desk Support (with German)Numer ref.: SDS/082/KMA

Duties:

  • Supporting customers
  • Dealing with phone/emails requests from our customers located all around the globe
  • Performing 1st line support, including: diagnosis and resolution wherever possible
  • Receiving, logging, classifying and prioritizing incident and calls
  • Cooperating with more advanced lines of support to deal with more complicated technical issues reported by our Customers

Requirements:

  • Good knowledge of German (min. B2)- must have
  • At least 2y experience in IT area
  • Can-do-it and problem-solving attitude
  • Ability to talk to anyone and cooperate with a team
  • Basic IT skills (Microsoft products, internet, hardware devices etc.) or a technically oriented mind
  • Basic knowledge on ITSM tool and remote support tools

Offer:

  • Work on site or remotely
  • Competitive salary up to 8500 zł gross
  • Employment contract
  • Full time Monday to Friday (without night shifts)
  • Work in dynamic international environment
  • Private Healthcare- Medicover
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

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