Pracuj.plsharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyService Fulfilment Operations Developer
INGKA Group Service Office Janki/Warsaw
- plac Szwedzki 1, Janki (pow. pruszkowski)Janki (pow. pruszkowski), Masovian
- offer expired over a month ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- hybrid work
- запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
INGKA Group Service Office Janki/Warsaw
plac Szwedzki 1
Janki (pow. pruszkowski)
Technologies we use
Operating system
Your responsibilities
securing high performing daily operations connected to service fulfilment through the performance of the assigned service partner(s),
acting as a main speaking partner for the assigned service partner(s) – especially Customer Support Centre (DOMOLINIA), customer service department at the store, country level stakeholders,
ensuring short and med-term capacities,
contributing to cost development of the Service Fulfilment function through work with Service Partners. Responsible for securing efficiency & continues improvement,
ensuring short-, med-term and long-term operational development of SP with close collaboration with Fulfilment Sourcing,
contributing to optimal multichannel development, tendering activities, global initiatives and competence network,
contributing to work with Operations Specialist (relevant input to IT solutions & IT solution maintained),
implementation of sustainability agenda, IWAY & legal compliance.
Our requirements
You have 2-4 years working experience in supply chain on operational and/or tactical level or a stakeholder for supply chain company,
You have knowledge and experience of meeting and interacting with various business partners across the organisation,
You have the ability to respond to business and customer needs by providing creative solutions and developing implementation plans,
You are self-reliant and motivated with a proven ability to work as part of a team as well as independently,
You have a knowledge of market intelligence to achieve organisational goals and objectives; understanding of KPIs used for success measures for own function,
You have strong computer skills and very high proficiency in Microsoft Office applications,
You are comfortable in communication and presenting in English and Polish,
You have a proven analytical and numerical skills,
You have experience of working in a fast-changing environment or project management,
You have a university degree in Logistics, Economics, business administration (nice to have),
You naturally share the IKEA vision, values and culture and have a strong interest in home furnishing,
You have driving license.
What we offer
we want, that you would stay with us for a longer time - we provide a contract of employment,
that you would develop and build your skill with us – together we will create a development path that will suit your needs,
to ensure the safety of you and your family - we provide medical care, Pension Plan and Accident Insurance,
to appreciate your achievements,
to give you the opportunity to choose additional benefits ex. cafeteria programme (including eg. Multisport card) – learn more on www.ikea.pl/TwojaStronaPracy.
Benefits
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
fruits
corporate products and services at discounted prices
integration events
doctor’s duty hours in the office
retirement pension plan
no dress code
parking space for employees
employee referral program
About this work area
Customer Fulfilment (CFF) plays a fundamental role within Retail in achieving the IKEA goal of becoming a multichannel retailer. Customer Fulfilment acts as a fully integrated function, with an end-to-end approach to develop our business, having customers’ needs at heart. We are focusing on contributing to a seamless shopping experience for the many people with great quality across all touchpoints.