Oferta pracy

British American Tobacco

Service Manager - Network Operations

British American TobaccoAbout the company

  • Warszawa

    Warszawa, Masovian
  • Valid for 6 days
    until: 12 May 2021
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Escalate & resolve issues

  • Implement appropriate risk management processes and take appropriate and timely actions

  • Participate in internal & external service review meetings

  • Ensure the use of agreed global, standardized IT Service Management processes

  • Manage (outsourced) delivery of service capabilities

  • Architecture advisory for Regional solutions

  • Participating in Maintenance Windows as a remote support

Our requirements

  • Business-facing IT experience in a global environment using in-sourced and out-sourced IT services and solid understanding of the management of global services.

  • 5+ years’ experience with network management, preferably with a degree in an IT-related field.

  • Network Management of WAN and LAN environment.

  • Cloud Network Management (Azure and/or AWS)

  • 3rd party vendors management

  • Cisco Certified Network Associate (CCNA).

  • ITIL Foundations Certified,


  • Knowledge and understanding of FMCG (Ideally Tobacco) company

  • Working in a regulated environment

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • integration events

  • coffee / tea

  • pre-paid cards

  • annual bonus

British American Tobacco


At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

• Global Top Employer with 53,000 BAT people across more than 180 markets

• Brands sold in over 200 markets, made in 44 factories in 42 countries

• Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations

• Diversity leader in the Financial Times and International Women’s Day Best Practice winner

• Seal Award winner – one of 50 most sustainable companies


Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

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This is how we work
This is how we work