Oferta pracy

Service Now Architect - remote work across Poland

IBM PolandO firmie

IBM Poland

Muchoborska 8A


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Service Now Architect - remote work across PolandNumer ref.: 102051
Full time remote work possible - anywhere in Poland.

The Service Management Tools team is responsible for the deployment, development and administration of business applications (IBM Control Desk (ICD/Maximo), ServiceNow) used to manage IT infrastructure, streamline work and improve compliance.

We are currently looking for ServiceNow Architects to be part of a cutting-edge technology team. On this position you will be responsible for supporting a wide range of complex ServiceNow implementations for our Clients. Your role will be to drive out end to end design for ServiceNow covering ITSM and/or ITOM capabilities including support integration requirements with external systems. Join our Agile team!

Main duties:
  • Lead all technical aspects of ServiceNow solution delivery and consulting, including integrations with third party systems
  • Interface with Client and coordinate technical execution with onsite and offshore teams
  • Prepare all technology related client facing and internal deliverables
  • Drive the continuous improvements of implementation methodology and service offerings based on client experiences
  • Run workshops and lead education sessions for customers and team members
  • Good experience working with Clients on complex engagements
  • Experience in working with IT Service Management tools as Architect or Consultant
  • Experience in designing, developing and deploying solutions based on ServiceNow
  • Good understanding of ITIL processes and overall ITSM concept (ITIL Foundation certification)
  • Practical knowledge of enterprise architecture and technologies, such as networks, Windows/Linux operating systems, storage, virtual machines, discovery technology, cloud management platforms, orchestration tools, event management and monitoring platforms, web technologies, middleware, databases
  • Basic knowledge of development languages such as JavaScript, HTML5, Python, Angular
  • Analytical thinking and problem solving
Preferred Technical and Professional Expertise
  • Strong communication and presentation skills, including technical and business concepts
  • Strong interpersonal skills, customer-centric attitude, and ability to work in a culturally diverse environment
  • Demonstrate the ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
  • Demonstrate a high level of initiative, accountability and critical thinking
  • Strong organizational skills and attention to details
  • Possess and demonstrate a "team-first" mindset
Your Life @ IBM
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Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

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