Service Now CMDB Architect

  • Katowice, śląskie
  • Specjalista
  • 19.06.2019
  • Ważna jeszcze 4 dni (do 19.07.2019)

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    IBM Client Innovation Center Wroclaw & Katowice is now hiring experienced professionals!

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    Currently we are looking for
    Service Now CMDB Architect
    Location: Katowice
    Ref.No: 241951BR


    • Define the structure of the tools used to deliver the solution (such as discovery tools, bridges and other integrations (e.g. GACDW), CMDB as well as reporting tools), in addition to the structure of the Configuration Management Database itself.
    • Document the scope and level of the CMDB solution, by identifying the types of Configuration Item Classes to be tracked, as well as the attributes to be stored for each.
    • Support negotiations with engagement partners and team members (vendors, subcontractors, customers, IBMers) to define project goals and strategies for attaining them.
    • Conduct tools workshops to demonstrate the functions, features, and capabilities of Tool solution and collect client specific requirements
    • Develop functional specifications for new requirements related to CMDB scoped work
    • Validate requirements were implemented to meet client expectations
    • Review security management of the solution prior to implementation to identify risks and issues
    • Provide sizing and cost estimate for custom solution/requirements, provide input to cost model as needed
    • Produce account architecture documents
    • Provide support for complex problems related to the CMDB solution that are raised by the operation teams
    • Define and design Data Model updates
    • Assist in design of complex and custom probes and sensors as needed
    • Provide leadership to CMDB team
    Additional benefits:
    • Training and certifications
    • Private medical package and insurance package
    • Multisport Card
    • Working on international projects in multicultural teams
    • Good to be an IBMer discounts
    • Cinema & trips for IBMers
    • Language classes
    • Summer camps for children



    As an IBM Application Architect, you directly help clients transform their business  and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms.  You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.

    Required Technical and Professional Expertise


    • Strong ability to conduct tools workshops to demonstrate the functions, features, and capabilities of Tool solution and collect client specific requirements
    • 3+ years developing functional specifications for new requirements related to CMDB scoped work
    • 3+ years’ experience producing architecture documents for Configuration Management deployment
    • Ability to design complex and custom probes and sensors as needed for ServiceNow discovery
    • Good proficiency in English

    Preferred Technical and Professional Experience

    • TOGAF or similar certification
    • ServiceNow Certified Implementation Specialist - Discovery



    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.