Oferta pracy

Service Operations Officer in Investment Product Services

NORDEA Bank Abp SA Oddział w Polsce

  • Łódź

    Łódź, Łódź
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment

Your responsibilities

  • Ensuring that the processes in scope are executed in a timely manner with high quality

  • Supporting the various business areas in the organization with focus on investment products

  • Contributing to improvements and documentation of our processes

  • Collaborating with colleagues within Investment Product Services and in other parts of Nordea to solve issues

  • Participating in and/or driving projects within our teams' and units' scope

  • Driving the team's agenda to make the operating model more efficient, more scalable and less prone to risk over time

  • Driving or participating in projects related to Team´s capabilities

Our requirements

  • Finance-related university degree or equivalent professional experience

  • An interest in investment products

  • Excel and macro knowledge will be an asset

  • Benefits

  • private medical care

  • life insurance

  • integration events

  • retirement pension plan

  • redeployment package

  • Training access to Udemy platform, English courses

  • Modern office and equipment

  • Attractive benefit package

About this opportunity

Welcome to the Investment Product Services team. We add value by executing and improving operational processes within selected investment products, with the ambition to continuously deliver ever better experiences for our customers. As the Service Operations Officer, you'll play a valuable role in supporting both our customers but also internal stakeholders within IT, Investment Center, and Nordea Funds, to name a few.

You'll join a team where an analytical and risk aware mindset is key and where new problems pop up and are being solved on daily basis. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best - and that we imagine you share with us.

To succeed in this role, we believe that you:

* Have great communication skills in English, verbally and written

* Have an analytical mindset, likes to investigate and can connect dots to create a bigger picture

* Like to take responsibility to learn new things, not waiting for tasks to be assigned to you

* A strong Team player with a flexible and open mind-set

* Feel comfortable in dynamic and changing environment

If this sounds like you, get in touch!

Next steps

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

NORDEA Bank Abp SA Oddział w Polsce

Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations – and we have done that for 200 years. We want to make a real difference for our customers and the communities where we operate – by being a strong and personal financial partner.

We are now looking for a Service Operations Officer to join our team within Investment Product Services and take on the challenge of serving the Nordic customers by enhancing our product offerings on the Investment side.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We're more than just a Nordic bank, we're one of the largest employers in Poland. With us, you'll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

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