Pracuj.plprivate medical care
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyServiceNow Administrator
Jeronimo Martins Polska S.A.
- Żniwna 5, KostrzynKostrzyn, Greater Poland
- offer expired 5 days ago
- contract of employment
- full-time
- specialist (Mid / Regular), senior specialist (Senior)
- home office work
- Immediate employment
Jeronimo Martins Polska S.A.
Żniwna 5
Kostrzyn
Technologies we use
Expected
ServiceNow
About the project
To be part of the Service Management & Automation Office team at JM IT Global Organization we seek a ServiceNow Administrator to hold a key position in the ongoing development, enhancement and administration of the global ServiceNow ticketing system and its related scalable solutions.
Working as the SME you will perform core configuration and administration tasks which will include user profile administration, security, workflow definition, data management, reporting and systems integration.
Your responsibilities
Administration of the ServiceNow platform
Provide proactive administration, management, design, implementation and support for complete ServiceNow platform and solution
Perform application maintenance to include performance monitoring and error identification and remediation
Manage support for ServiceNow requests and incidents
Manage platform upgrade planning through to execution
Configure /standardize reporting
Work with Access Control team to manage instance security, such as user/group access, administration, access control lists etc.
Enhancing the ServiceNow platform, such as Service Catalogue, Templates, workflows etc.
Assist in delivering the ServiceNow roadmap
Support the SN modules (ITSM & ITOM), and any future modules purchased
Monitor ServiceNow licensing
Create and managing integrations
Supporting the CMDB
Write required process documentation
Our requirements
University Degree in IT or related areas (e.g. Computer Science, IT Management)
At least 3 years of experience in a similar function, with a track record on implementation in large organizations
Strong working knowledge of ServiceNow Platform components
Good English skills for daily communication
Working knowledge of ITIL framework
Understanding of VMWare & Cloud platforms ( Azure & AWS )
Understanding of Microsoft on premisses environments (Active
Directory, SQL, Windows Server)
Results oriented, capable of establishing the right priorities with diligence and initiative
Good communication skills and ability to interact and be a relevant team member
Capability to work under stress and with tight schedules
Optional
Additional experience on integrating ServiceNow with Automation tools will be valued
Previous project experience in a multicultural environment will also be valued
This is how we organize our work
This is how we work
- in house
What we offer
employment contract,
social package, including medical care, life insurance, Multisport card, the possibility of using one of 20 social programs, among others,
the ability to take part in interesting projects,
work autonomy at the retail trade leader,
work full of challenges in developing organization.
Benefits
sharing the costs of foreign language classes
mobile phone available for private use
pre-paid cards
sharing the costs of holidays for kids
baby layette
school layette
christmas gifts