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ServiceNow Architect

  • Kraków, małopolskie
  • Specjalista
  • 2019-01-21

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    ServiceNow Architect
    Miejsce pracy: Kraków

    Candidate’s profile:

    If you are:

    • An experienced ServiceNow architect with proven thought leadership in technical implementations, development of best practices
    • Able to socialize ideas, make recommendations, and gather team consensus to solve problems and prepare prototypes for proposed solutions
    • Excellent at communicating technical problems and solutions to both technical and non-technical audiences
    • Analytical mind with evaluative and problem-solving abilities, able to define technical solutions aligned with client’s business problems at an architectural and design level of detail
    • Able to effectively undertake challenges and have experience in leading a project and teams in a complex environment.
    • Able to present business cases, strategies and solutions


    And you have:

    • 3+ years of experience in ServiceNow implementations, acting as an Architect on minimum 3 full ServiceNow implementations.
    • Experience in designing architecture for ITSM and 2 ServiceNow modules/features as a minimum (ITOM, HR, SAM, ITBM, Orchestration)
    • Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON
    • Micro-services architecture understanding and enterprise integration concepts
    • Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.), experience with ITSM tool migration and upgrade projects
    • Practical experience in common Automation and Orchestration Technologies in ServiceNow
    • ServiceNow Certifications nice to have: Certified ServiceNow System Administrator and CIS in at least one module. Alternatively, candidate should be capable of passing the certification exams during trial period (Capgemini may offer relevant internal trainings)

    Job description


    This is a client facing, Architecture & Consulting role which requires good presentation and communication skills as well as good technical capabilities. Successful applicants will be able to work with Capgemini clients across the globe on most exciting newest technologies based on ServiceNow platform.


    Main accountabilities may include:

    • Provide top level business and technology architecture consultancy services to our clients
    • Provide input to the design of ServiceNow based ITSM solutions as a recognized Architect or Design Authority
    • Provide input to bids and assist in presenting proposals to potential clients
    • Lead or support creation of innovative digital offers as complete enterprise solutions
    • Support implementation programs for complex enterprise scale solutions
    • Provide input to and/or create specialist points of view for the market and where appropriate present at industry events
    • Bring thought leadership and innovative solution ideas to existing clients and bids alike
    • Work with Customer Managers, Architects, Subject Matter Experts, Solution Designers and senior levels on client site

    Your team

    Our Architects participate and actively support business initiatives by building reliable, efficient, scalable and business oriented solutions based on ServiceNow platform.  They are involved in design and architecture of complex systems on all levels, from legacy migration, through core platform setup, to integrations, automations and orchestrations.
    Our Architects perform research into technology partner or other vendor solutions in context of client requirements for architecture and design proposal.

    What we offer?

    • Working in a close-knit team and a friendly atmosphere
    • Development of expert or leader competences
    • Bonuses, including those for recommending new employees
    • A wide range of training and co-financing of courses
    • Possibility to work from home
    • Packages to facilitate relocation
    • Attractive package of additional benefits (fitness, gym, cinema, etc.) – you choose what you want
    • Integration events and joint celebrations
    • An annual family picnic
    • Additional life insurance
    • Employee volunteering opportunities and interesting CSR projects
    • Disability inclusion Assistive technologies Reasonable accommodations
    • Private medical care, also for your family
    • Carpooling and bicycle parking

    About us

    Capgemini is one of the leading global companies offering consulting,
    IT technologies.

    The Cloud is fashionable - everyone’s talking about it, many use it, but few knows what it consists of, how it works, how to access it, and how to take care of it.
    It is us, Cloud Infrastructure Services, who understand the subject thoroughly. From high level services,through managing equipment and operating systems, internal or access networks tomanaging applications, IT operations, availability, configurations, and changes. By working in an international environment… we use a number of foreign languages.