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ServiceNow Business Analyst
KPMGAbout the company
- Łódź, Łódź
- offer expired 2 years ago
- contract of employment, B2B contract
- full-time
- specialist (Mid / Regular)
- full office work, home office work, hybrid work
- remote recruitment
Technologies we use
Expected
ITSM
ServiceNow
SecOps
GRC
CSM
ITOM
HR
Jira
About the project
The Business Analyst is a key member of the ServiceNow project delivery team.
Working at KPMG, gives you the opportunity to cooperate with international teams (e.g. from the UK) to define and manage the business requirements for ServiceNow solutions for our clients. You will be responsible not only for conveying the message from project stakeholders to solution architects and developers in the most efficient way, but also for supporting both pre-sales and delivery, helping KPMG to design and implement solutions based on the ServiceNow platform.
If you want impactful ownership, constant growth and recognition of your work - look no further - you have found the right offer.
Your responsibilities
- Support the technical delivery of transformation projects based on the ServiceNow platform, oversee workstream risks, issues and client reporting and supporting Delivery Lead,
- Manage both onshore and offshore resources, and be responsible for the key elements of Design, Build, Test and Implementation activities as well as fulfil SCRUM master role as part of an Agile delivery methodology,
- Ensure traceability mapping of business requirements through the project lifecycle; translate and simplify requirements for technical developers through user stories,
- Provide technical input into the sales cycle including solutioning, estimating, creating and presenting client proposals. This will include opportunities in ITSM, ITOM, SecOps, GRC, HR, and CSM.
Our requirements
- 3+ years business analysis experience in technology enabled service management transformations (ServiceNow preferred but any relevant technology also considered e.g. HPSM/Remedy),
- 1+ years project management experience implementing technology enabled service management workstreams (ServiceNow preferred),
- ITIL Foundation certification (V3 or V4 preferred),
- ServiceNow Certified System Administrator,
- Pre-sales experience for ServiceNow solutions including responses to RFIs, RFPs and client facing presentations,
- Experience in ServiceNow products other than ITSM e.g. SecOps, ITOM, HR, CSM, GRC,
- Experience in project management and agile tools (ITBM, MS Project, JIRA, Confluence, SharePoint).
This is how we organize our work
This is how we work
- in house
- agile
- scrum
What we offer
- Challenging job in a leading consulting company on international market and chance to work with prestigious, multinational clients
- Close collaboration with our team based in UK
- Opportunity to gain skills, knowledge & experience with global teams and leading subject matter experts
- Attractive remuneration and extensive social benefits package
- A set of necessary working tools
- Strong team-oriented culture
- Remote work opportunities
We are an international network of audit and advisory companies. Since 1990 we have been providing comprehensive audit, tax, accounting, legal, transaction and business advisory services, including IT, to Polish and international companies and institutions in all sectors of the economy.
Our capital is the knowledge of 236 000 employees in 145 countries. In Poland we have over 2000 people working in offices in Warsaw, Wrocław, Poznań, Gdańsk, Kraków, Katowice and Łódź.
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyServiceNow Business Analyst, Składowa 35, Śródmieście, Łódź