Natek Poland

ServiceNow Business Analyst

Natek PolandO firmie

Natek Poland

Twarda 18

Warszawa

We are looking for:

ServiceNow Business Analyst
Location: Warszawa
ServiceNow
ITIL
IT Business Analyst

 

 

 

For NATEK Poland we are looking for an IT Business Analyst, who will be a key member of the team working on the transition between IT Products into IT Services. The team provides end to end IT service delivery and onboarding of IT infrastructure Services into the ServiceNow platform.

Responsibilities:

  • Elicitation/gathering of IT business requirements, translation into functional and non-functional specifications.
  • Ongoing requirements management and collaboration with stakeholders and delivery teams – formulate requirements as user stories, definition of testing / success criteria, sprint planning & reviews, user acceptance testing, input into the product backlog
  • Support enhancements in ServiceNow platform – focus on ServiceNow Portal and Service Request area
  • Assist in modernization of IT services structure / framework in ServiceNow.
  • Support the IT transition process by other tasks, like data analysis and reports
  • Working in a global virtual project team with close daily collaboration with stakeholders

 

KEY REQUIREMENTS:

  • 3 years’ experience as IT Business Analyst / IT Requirements Engineer within an IT organization working in an international environment
  • Experience with ServiceNow platform as a strong advantage
  • Solid understanding of ITIL
  • Previous experience working with/within Agile teams, in particular Scrum
  • Excellent written and verbal communication skills in English
  • Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into requirements and functional specifications
  • Ability to maintain excellent relationships with and to influence key stakeholders
  • Experience in global project delivery providing analysis and solutions that supports successful project delivery in a matrix environment
  • Experience in IT Service Management and / or IT Service Transformation
  • Knowledge of Visio, Tableau or other data and process tools as advantage 
  • Experience in financial institutions beneficial

 

BENEFITS:

  • For contractors: eligibility for additional 23 days
  • Your professional career growth by matching your skills and plans with the suitable projects
  • Possibility to work in other NATEK European branches
  • Work in modern environment with innovative technologies
  • Attractive salary referring to your skills and experience
  • Flexible working hour
  • Company social events
  • Private healthcare
  • Multisport card

NATEK is a leading provider of IT Outsourcing and IT Consulting Services in CEE (Central and Eastern Europe). Thanks to over 10 years of experience in IT outsourcing, nearshoring and consulting services, NATEK understands its customer’s business environments, cost reduction issues and IT challenges.

Paulina Traczyk
If you are interested, please
send your CV via Aplikuj button below.
By submitting this application you consent to the processing of your personal data by NATEK Poland (Spektrum Tower, Twarda 18, 00-105 Warszawa)) for the purposes of assesing your aplication for potentially suitable roles as described.
You may withdraw your consent at any time by emailing to [email protected]
For more information, please refer to our privacy policy https://natek.eu/privacy-policy/
Consent statement agreement question:
I understand and consent for my data to be processed in line with the Privacy Notice and Privacy Policy.

We are looking for:

ServiceNow Business Analyst
ServiceNow
ITIL
IT Business Analyst

 

 

 

For NATEK Poland we are looking for an IT Business Analyst, who will be a key member of the team working on the transition between IT Products into IT Services. The team provides end to end IT service delivery and onboarding of IT infrastructure Services into the ServiceNow platform.

Responsibilities:

  • Elicitation/gathering of IT business requirements, translation into functional and non-functional specifications.
  • Ongoing requirements management and collaboration with stakeholders and delivery teams – formulate requirements as user stories, definition of testing / success criteria, sprint planning & reviews, user acceptance testing, input into the product backlog
  • Support enhancements in ServiceNow platform – focus on ServiceNow Portal and Service Request area
  • Assist in modernization of IT services structure / framework in ServiceNow.
  • Support the IT transition process by other tasks, like data analysis and reports
  • Working in a global virtual project team with close daily collaboration with stakeholders

 

KEY REQUIREMENTS:

  • 3 years’ experience as IT Business Analyst / IT Requirements Engineer within an IT organization working in an international environment
  • Experience with ServiceNow platform as a strong advantage
  • Solid understanding of ITIL
  • Previous experience working with/within Agile teams, in particular Scrum
  • Excellent written and verbal communication skills in English
  • Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into requirements and functional specifications
  • Ability to maintain excellent relationships with and to influence key stakeholders
  • Experience in global project delivery providing analysis and solutions that supports successful project delivery in a matrix environment
  • Experience in IT Service Management and / or IT Service Transformation
  • Knowledge of Visio, Tableau or other data and process tools as advantage 
  • Experience in financial institutions beneficial

 

BENEFITS:

  • For contractors: eligibility for additional 23 days
  • Your professional career growth by matching your skills and plans with the suitable projects
  • Possibility to work in other NATEK European branches
  • Work in modern environment with innovative technologies
  • Attractive salary referring to your skills and experience
  • Flexible working hour
  • Company social events
  • Private healthcare
  • Multisport card
By submitting this application you consent to the processing of your personal data by NATEK Poland (Spektrum Tower, Twarda 18, 00-105 Warszawa)) for the purposes of assesing your aplication for potentially suitable roles as described.
You may withdraw your consent at any time by emailing to [email protected]
For more information, please refer to our privacy policy https://natek.eu/privacy-policy/
Consent statement agreement question:
I understand and consent for my data to be processed in line with the Privacy Notice and Privacy Policy.

NATEK is a leading provider of IT Outsourcing and IT Consulting Services in CEE (Central and Eastern Europe). Thanks to over 10 years of experience in IT outsourcing, nearshoring and consulting services, NATEK understands its customer’s business environments, cost reduction issues and IT challenges.

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