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ServiceNow Delivery Lead
KPMGAbout the company
- Kraków, Lesser Poland
- offer expired a year ago
- contract of employment, B2B contract
- full-time
- manager / supervisor, team manager
- full office work, home office work, hybrid work
- remote recruitment
Technologies we use
Expected
ServiceNow
ITSM
ITOM
CSM
ESM
HR
GRC
About the project
As a Senior ServiceNow Delivery Lead, you will lead and manage the end-to-end delivery of multiple client programmes. Moreover, you will be responsible for the delivery of world class ServiceNow based solutions supported by a team of solution architects, business analysts, developers and testers as well as manage a portfolio of projects and delivery of a complex, multi-workstream programme.
If you want impactful ownership, constant growth, recognition of your work and you keen on working with people (as lead but also as consultant) - look no further - you have found the right offer.
Your responsibilities
- Define, manage and deliver complex technology projects based on ServiceNow’s platform and products suite including ITSM, ITOM, CSM, ESM, HR, GRC,
- Manage the simultaneous delivery of a portfolio of projects and multi-workstream programmes from inception to closure for KPMG’s global clients, across all industries,
- Manage and oversee project risks, issues and client reporting as well as contribute to the development and implementation of product roadmaps,
- Support the presales opportunity lifecycle including responses to RFIs, RFPs and client facing presentations,
- Operate as a trusted advisor to client stakeholders, up to and including CIO, build deep and lasting relationships with clients and team members to enhance the reputation of KPMG as an advisor of choice,
- Take a significant role in developing the capability of delivery teams, sharing knowledge and supporting the development of other team members.
Our requirements
- 8+ years project management experience in delivering complex technology programmes on time and on budget for large global organisations across a variety of industries, including private and public sector, finance and corporates,
- 5+ years project management experience implementing technology enabled service management transformations (ServiceNow preferred but any relevant technology also considered e.g. HPSM/Remedy) within Agile environment,
- Demonstrable experience in managing multiple teams (onshore and offshore) of considerable size and breadth in overall project delivery,
- ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist (in at least 1 product suite),
- ITIL Service Operations or Service Transition Certification (V3 or V4 preferred),
- Pre-sales experience in ServiceNow solutions including responses to RFIs, RFPs and client facing presentations.
This is how we organize our work
This is how we work
- in house
- agile
- scrum
What we offer
- Challenging job in a leading consulting company on international market and chance to work with prestigious, multinational clients
- Close collaboration with our team based in UK
- Opportunity to gain skills, knowledge & experience with global teams and leading subject matter experts
- Attractive remuneration and extensive social benefits package
- A set of necessary working tools
- Strong team-oriented culture
- Remote work opportunities
Recruitment stages
Online application
Interview with a recruiter
Welcome on board!
We are an international network of audit and advisory companies. Since 1990 we have been providing comprehensive audit, tax, accounting, legal, transaction and business advisory services, including IT, to Polish and international companies and institutions in all sectors of the economy.
Our capital is the knowledge of 236 000 employees in 144 countries. In Poland we have over 2000 people working in offices in Warsaw, Wrocław, Poznań, Gdańsk, Kraków, Katowice and Łódź.
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyServiceNow Delivery Lead, Opolska 114, Prądnik Czerwony, Kraków