Oferta pracy

ServiceNow Developer

Sonova Warsaw Service Center Sp. z o.o.

  • Warszawa

    Warszawa, Masovian
  • offer expired 23 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Technologies we use


  • ITIL

  • Agile

  • ServiceNOW

  • SNow

Operating system

About the project

On the position you will work as part of the Global IT Services Team to provide Service Development services and support the team with maintenance and running of Service Now.

ServiceNow developer is a professional who has a strong understanding of the ServiceNow platform, data models and development.

Your responsibilities

  • Create complex ServiceNow workflows based on process flow diagrams and specifications.

  • Understanding and experience of the latest versions of ServiceNow's Cloud based platform.

  • Knowledge of various ServiceNow Modules including

  • Working on agreed time, cost and quality parameters within the agreed scope.

  • Knowledge of ITSM processes, Service Now, Configuration management Database, DR, SLA and infrastructure.

  • Creating catalog items, catalog scripts, UI Policies

  • Table edits, automations

  • Editing forms

  • Managing ACLs, client and server scripts, business rules

  • Manage day-to-day admin tasks on the platform

  • Analyze current processes to identify automation opportunities and implement tools

  • Administration duties, configuration tasks, and general housekeeping activities in ServiceNow including standard configuration, security, workflow, data management, and integration

  • Some development activities maybe outsourced to Sonova’s Service Now partner, so this role will be required to collaborate with them to ensure the best solution is developed

  • Working with internal customers on requirements and finding solutions within Service Now

Our requirements

  • BSc/MSc degree in Business Administration, Computer Science, ITIL qualification or related experience

  • At least 3 years of experience with development and administration of ServiceNow platform

  • Experience integrating ServiceNow with third-party solutions and tools (Jira, SAP, Salesforce..)

  • Strong analytical and problem-solving skills

  • Understanding of Agile development process

  • Basic Understanding of ITIL

  • ServiceNOW Certified

  • Ability to work both independently and in a team environment, effectively interacting with others

  • Owns very high standards of quality

  • Strong English written and verbal communication skills

This is how we organize our work

This is how we work

  • in house
  • you focus on product development
  • you focus on code maintenance
  • agile

What we offer

  • Onboarding program provided with close cooperation with peers

  • Support in further training and development opportunities

  • An open corporate culture, supportive atmosphere

  • High innovation pace and interesting med-tech products

  • Modern office with comfortable working environment

  • Cafeteria benefit system covering private medical care etc.

  • Contract of employment and stable working conditions

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • extra social benefits

Sonova Warsaw Service Center Sp. z o.o.

У житті без звуку наша робота надає сенс. Як провідний постачальник інноваційних рішень для догляду за слухом, ми не просто компанія, яка виробляє продукти: ми команда, яка допомагає людям насолоджуватися слухом. Щоб забезпечити життя без обмежень, ми - через наші основні бізнес-бренди Phonak, Unitron, Hansaton, Advanced Bionics та AudioNova - розробляємо, виробляємо та поширюємо рішення, які розсувають межі технологій та перевизначують майбутнє нашої галузі.

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