sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyServiceNow Development Analyst Manager
JTI GBS POLAND Sp. z o.o.
- Żelazna 51/53, Wola, WarszawaWarszawa, Masovian
- offer expired 3 days ago
- contract of employment
- full-time
- expert
- remote recruitment
- запрошуємо працівників з України

JTI GBS POLAND Sp. z o.o.
Żelazna 51/53
Wola
Warszawa
Technologies we use
Expected
ServiceNow
Your responsibilities
Support the business requirements gathering from the end-users or other IT teams and propose optimal technical solutions to fulfill user's requests or fix problems in the assigned area
Responsible for technical design, development, unit testing, and production deployment. Ensure that the solution is aligned with the ServiceNow best practices and JTI architecture standards throughout the whole delivery lifecycle
Ensure consistency and standardization of the ServiceNow applications in the assigned area
Ensure that required system documentation is completed and delivered before Go-Live. Actively contribute to Knowledge Base creation
Manage a small team of external developers and maximize the team’s performance
Provide timely technical support for issue resolution for both project and maintenance modes, including data maintenance and user access administration, coordinate activities with IT and business teams involved
Proactively analyze technology trends and JTI business demand to identify potential business opportunities and consult end-users on ServiceNow platform capabilities
Continuously review own and team’s performance, in accordance with JTI KPI’s and SLA’s, and take necessary actions to improve as needed
Our requirements
You have a University Degree, preferably in IT
2-3 years of experience as a member of ServiceNow implementations, including business requirements gathering, development, testing, and cutovers
Expert knowledge of ServiceNow platform, administration, CMDB, Service Portal
Good understanding of the key IT processes, knowledge of ITIL or similar framework, development experience in Agile projects
Knowledge of ServiceNow CSM module is a very big plus
Solid experience with ServiceNow integrations is a big plus
Team leader experience is a plus
Experience with definition of ServiceNow platform architecture and development standards will be a plus
Strong interpersonal communication skills, ability to deliver on time and follow-up promptly on any issues and/or risks identified
Fluent in English
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
retirement pension plan
no dress code
extra social benefits
sharing the costs of holidays for kids
charity initiatives
JTI Family Leave Benefit - additional paternity leave
Anniversary awards
JTI Benefit Platform
JTI GBS POLAND Sp. z o.o.
We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.
But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business.
That’s why our employees, from around the world, choose to be a part of JTI. It is why 87% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, eight years running.
So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.