Oferta pracy
Information clause Please be advised that the controller of your personal data, collected in connection with the recruitment process in which you participate, is the company under the name Fujitsu Technology Solutions Sp. z o. o. seated in Warsaw (02-255) Krakowiaków 36 Street, e-mail: [email protected] (hereinafter: „Data Controller”). Your personal data will be processed by the Data Controller for the purpose: • Conducting recruitment processes pursuant to art. 6 clause 1 "b" GDPR, i.e. the need to take action at your request, before concluding the employment contract. Processing for this purpose will take place until the end of recruitment for this position. • Carrying out recruitment processes in the future for positions other than those for which you are currently recruiting, if you express your voluntary consent, which will be a prerequisite for processing resulting from art. 6 clause 1 "a" GDPR. Processing for this purpose will take place for the time during which the Data Controller will have positions for which, due to your education and experience, your candidacy may be taken into account in the event of recruitment, however, no longer than until you withdraw your consent. • Pursuing claims and defense against claims arising from recruitment processes in which you will participate - based on the premise of art. 6 clause 1 "f" GDPR, i.e. the justified interest of the data controller described above. Processing for this purpose will take place until the expiry of the limitation period for claims, and in the event of the initiation of proceedings from such a claim - until the final termination of the proceedings. Personal data will be transferred by the Data Controller to public entities, if the obligation to provide it results from the generally applicable provisions of law. Please also note that you have the right to request from the Data Controller: • access to personal data, • rectification of personal data, • delete personal data, • restrictions on the processing of personal data, • the right to object to the processing of personal data, • the right to transfer personal data, • the right to withdraw consent – in the case of processing your data based on the premise of consent, • the right to lodge a complaint to the President of the Office for Personal Data Protection in connection with a breach of personal data protection. The rights listed in points 1-7 above can be realized by sending an email to: [email protected] Providing personal data by you is voluntary, but necessary to participate in the recruitment process.

ServiceNow Technical Consultant

Fujitsu Technology Solutions Sp. z o.o.

Fujitsu Technology Solutions Sp. z o.o.

Wólczańska 180

Śródmieście

Łódź

Your responsibilities

  • have responsibility for technical input to qualification and business approval meetings to make a recognized technical contribution.

  • educate and negotiate the right technical solutions for your customers. Advising on options, risk and impacts on business processes and technical architecture.

  • design small or medium scale solutions (or parts of larger solutions) which need minimal review following peer review.

  • assist in the scoping of new opportunities and to design tools and techniques to deliver efficiently;

  • maintain a high level of product and solution knowledge and an up-to-date skills profile in ServiceNow services.

  • support the sales team in developing the business, utilising your expertise and experience of ServiceNow & other ITSM/ITOM tools and topics, frequently taking the leading role in client presentations and marketing events, to secure both new and extension business opportunities.

  • deliver a positive and value-add experience for your customers in every interaction.

  • contribute tactical and impactful tools, techniques, and methods to continuously improve Fujitsu’s technical delivery.

  • assist with gap analysis highlighting current state, future state, customer needs, best practices, market demands and competition.

  • understand sales processes, information and support requirements, and assists sales staff in identifying leads.

  • communicate in formal presentation settings including medium sized groups, internal and external project teams, and business unit events; develops written communications to address varied styles and information needs.

Our requirements

  • You will be educated to degree level or have at least 3 years of experience, preferably within the IT industry. You will have in-depth knowledge of the ServiceNow platform with a demonstrable understanding of Service Management concepts and principles together with experience of working with quality control and testing standards.

  • ServiceNow Certified Administrator

  • ServiceNow Certified Implementation Specialist

  • Ability to manage competing priorities in a complex environment

  • Excellent written and oral communication skills including customer liaison at senior levels

  • Excellent interpersonal and negotiating skills, ability to enable collaboration

  • Project/change management experience and skills

  • Investigation and analysis of problems with a methodical and disciplined approach

  • Proactive customer support and problem resolution

  • Ability to devise creative technical solutions, to research alternative solutions and make recommendations

  • Ability to convey a strong presence, professional image, and deal confidently with complex technical problems

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • remote work opportunities

  • flexible working time

  • integration events

  • extra social benefits

  • shopping coupons

  • sharing the costs of tickets to the movies, theater

  • christmas gifts

  • employee referral program

  • charity initiatives

This is how we work
This is how we work