ServiceNow Technical Consultant

Your responsibilities

• have responsibility for technical input to qualification and business approval meetings to make a recognized technical contribution.

• educate and negotiate the right technical solutions for your customers. Advising on options, risk and impacts on business processes and technical architecture.

• design small or medium scale solutions (or parts of larger solutions) which need minimal review following peer review.

• assist in the scoping of new opportunities and to design tools and techniques to deliver efficiently;

• maintain a high level of product and solution knowledge and an up-to-date skills profile in ServiceNow services.

• support the sales team in developing the business, utilising your expertise and experience of ServiceNow & other ITSM/ITOM tools and topics, frequently taking the leading role in client presentations and marketing events, to secure both new and extension business opportunities.

• deliver a positive and value-add experience for your customers in every interaction.

• contribute tactical and impactful tools, techniques, and methods to continuously improve Fujitsu’s technical delivery.

• assist with gap analysis highlighting current state, future state, customer needs, best practices, market demands and competition.

• understand sales processes, information and support requirements, and assists sales staff in identifying leads.

• communicate in formal presentation settings including medium sized groups, internal and external project teams, and business unit events; develops written communications to address varied styles and information needs.

Our requirements