SIEM Service Manager

ERGO Digital IT Gmbh Sp. z o.o. Oddział w PolsceO firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna
  • Warszawa

    Warszawa, Masovian
  • Ogłoszenie wygasło 15 dni temu
  • contract of employment
  • full-time
  • team manager

Technologies we use

Expected

  • TCP/IP

  • DNS

  • LAN

  • WAN/WLAN

  • Routings

  • ITIL

Operating system

Your responsibilities

Supporting all SIEM service consumers - national and international:

Coordinating existing IT service management activities between our internal teams and international subsidiaries

Coordinating operational processes with external clients

Looking after our SIEM service consumers and acting as contact person for escalations

Analysing existing processes on the basis of ITIL, identifying potential for optimisation and initiating improvements

Monitoring compliance with the agreed SLAs, creating and evaluating necessary reports

Managing global SOC Team:

Organising and managing global SOC team as a part of the SIEM service

Processing 2nd level security incidents in cooperation with SOC Team in Germany

Coordinating and supporting local consumers of SIEM service in processing security incidents

Managing the expansion of the SIEM Service:

Managing the technical development of the SIEM use cases in coordination with Global Security Architecture,

SIEM Service consumers and the Implementation Team

Acting as interface between end customers and internal contacts, as they are a valuable source of input for the expansion of the central Security Services

Requesting and coordinating new detection capabilities

Consulting with the 1st level provider on the type, scope and quality of the use cases

Handing over new use cases to the 1st level provider

Coordinating pilots and rollouts of new use cases

Our requirements

  • Bachelor / Master in IT / Business IT / Computer Science

  • Proven experience in the information security environment, with appropriate certificate (e.g. ISO27001 certification)

  • Relevant experience in SIEM environment

  • Knowledge of network area (TCP/IP, DNS, LAN/WAN/WLAN/Routings) and understanding of network issues

  • Experience in IT Service Management, preferably with the corresponding proof (e.g. ITIL certification v3 or v4)

  • Strong ability to work in a multinational and complex environment

  • Strong communication skills, and ability to cooperate with people in different locations and at different stakeholder levels

  • Good reporting skills

Optional

  • Experience in leading multi-level SOC team (1st/2nd/3rd level)

What we offer

  • Participation in various projects for stakeholders from all over the world

  • Speaking English on a daily basis, mainly in contact with foreign stakeholders and peers

  • High level of job autonomy and continuous development

  • Easy access to necessary training

  • Knowledge sharing culture and close cooperation with experts

  • Modern office space in the centre of the city

  • Multiple employee benefits (private medical care, MultiSport card, life insurance, common breakfasts on Tuesdays, financial bonus - 13th-month salary)

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • corporate gym

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • drinks

  • parking space for employees

  • leisure zone

  • employee referral program

  • charity initiatives

ERGO Digital IT Gmbh Sp. z o.o. Oddział w Polsce

Our company is the new digital delivery arm of one of the largest insurers in Germany, that has been built to drive innovation – both for digital solutions and technology. Our mission is to build an agile business that does amazing things using the latest technology.

Our long-term purpose is to drive the digital transformation of ERGO Group, one of the largest insurers in Europe. We do this by building our own business on the principles of digitalisation.

Every individual can bring their purpose to life through their work at ERGO Digital IT. Come & Join us and be a part of one of the greatest digital transformation company. You will be working closely with most inspiring senior leaders where you will be heard and can simply bring up your ideas to the table. We shall benefit from your splendid skills and maturity and You will certainly benefit from the luxury of young, enthusiastic and diverse environment.

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