Site Reliability Engineer

Technologies we use

Your responsibilities

• Debug production issues across services and levels of the stack.

• Plan and support the growth of Product Madness Infrastructure.

• Help maintain Productmadness services in the Cloud environment, Like GCP, Newrelic, and Grafana, Slack.

• Ability to learn deep knowledge of our complex applications.

• Assist in the roll-out and deployment of new product features and installations to new cloud infrastructure our rapid iteration and constant growth.

• Develop tools to improve our ability to rapidly recover and effectively monitor custom applications in a large-scale UNIX environment.

• Function well in a fast-paced, rapidly-changing environment.

• Design, manage and monitor Product Madness’s auto-scaling mechanism to help us manage Millions of customers worldwide in a modern and scalable way.

• Design, Build and maintain multiple environments on GCP using infrastructure as a code approach.

• Monitor the containerise environment/services and manage them with leading orchestration frameworks (Kubernetes).

• Pay attention to both infrastructure and security aspects.

• Maintaining, optimising and automating processes in large-scale of production environments.

• Supporting other Engineers & Developers by providing necessary training, advice and mentorship.

• Support production environments - troubleshooting and root cause analysis.

• Participate in a 24x7 rotation for second and third-tier escalations

• Be on an on-call rotation to respond to incidents that impact availability, and provide support for Cloud Operation Engineers

• Interface and work closely with various R&D Groups (Architects, Principal Engineers Developers, and Product Managers).

Our requirements

This is how we organize our work

This is how we work on a project

Development opportunities we offer

What we offer

Our Values

• People First

• We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re-choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.

• MAD for More

• Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world’s best games company.

• Champion Together

• We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.

• Globally Inclusive

• We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.

• Customer Focused

• We always think from the customer's perspective - be it players or internal customers. Improving their experience and joy is what drives us. Every client's success is our big win!