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Site Reliability Engineer

Product Madness

contract of employment
20 00025 000 gross / mth.
B2B contract
20 00027 000 net (+ VAT) / mth.
  • Company location
    Gdańsk, Pomeranian
  • Work location

    Poland (remote work)

  • offer expired a month ago
  • contract of employment, B2B contract
  • full-time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
  • Specializations:DevOps

Product Madness

aleja Grunwaldzka 50


Technologies we use


  • Java

  • Python

  • Bash

  • Docker

  • AWS

  • Google Cloud Platform

  • Kubernetes


  • Google Cloud Platform

  • AWS

  • Chef

  • Puppet

  • Prometheus

Operating system

Your responsibilities

  • Debug production issues across services and levels of the stack.

  • Plan and support the growth of Product Madness Infrastructure.

  • Help maintain Productmadness services in the Cloud environment, Like GCP, Newrelic, and Grafana, Slack.

  • Ability to learn deep knowledge of our complex applications.

  • Assist in the roll-out and deployment of new product features and installations to new cloud infrastructure our rapid iteration and constant growth.

  • Develop tools to improve our ability to rapidly recover and effectively monitor custom applications in a large-scale UNIX environment.

  • Function well in a fast-paced, rapidly-changing environment.

  • Design, manage and monitor Product Madness’s auto-scaling mechanism to help us manage Millions of customers worldwide in a modern and scalable way.

  • Design, Build and maintain multiple environments on GCP using infrastructure as a code approach.

  • Monitor the containerise environment/services and manage them with leading orchestration frameworks (Kubernetes).

  • Pay attention to both infrastructure and security aspects.

  • Maintaining, optimising and automating processes in large-scale of production environments.

  • Supporting other Engineers & Developers by providing necessary training, advice and mentorship.

  • Support production environments - troubleshooting and root cause analysis.

  • Participate in a 24x7 rotation for second and third-tier escalations

  • Be on an on-call rotation to respond to incidents that impact availability, and provide support for Cloud Operation Engineers

  • Interface and work closely with various R&D Groups (Architects, Principal Engineers Developers, and Product Managers).

Our requirements

  • Proven experience as a DevOps/SRE/Infra Engineer

  • Proven experience with troubleshooting in Unix/Linux

  • Expertise in Java, Python, Ruby, Bash or experience in another programming language

  • Experience and knowledge of CI/CD design and practice

  • Public Cloud, preferably GCP but AWS and Azure are good too!

  • Experience with Cloud Architecture Design principles and Cloud Architect certification

  • Experience creating infra-as code solutions using tools such as Terraform, Azure ARM templates, Cloudformation - a must

  • Experience with CI/CD tools and methodologies such as Jenkins, ArgoCD, CircleCI, GitHub Action etc - a must

  • Hands-on implementation of Continuous Integration and Continuous Delivery in complex environments.

  • Proven experience working in a production environment - a must

  • Solid experience implementing production-grade Kubernetes Clusters with containerised environments and microservices (Docker, Kubernetes)

  • Solid understanding of networking technologies mainly focuses on networking for clouds

  • Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems

  • Good communication skills in English

  • Naturally curious with a boldness to pursue aspirations as a committed lifelong learner

  • You have great interpersonal skills and are able to communicate effectively with your team members and other teams across the business

  • You have an eye for detail and can apply logical thinking when managing tasks

  • Good organisational and prioritising skills

  • You are flexible, team-oriented and willing to work in a very fast-paced environment

  • Allergic to manual, repetitive tasks with a desire to remove Toil

  • Obsesses over systems performance and values simplicity over complexity

  • Passionate about customer user journeys


  • Experience working with Configuration Management tools (Chef, Puppet, Ansible is an advantage)

  • Experience with Service Mesh solutions such as Anthos, Istio, Consul-Advantage

  • Experience with monitoring and log analysis tools such as ELK, Prometheus, Grafana, New Relic, Splunk etc. - Advantage

This is how we organize our work

This is how we work

  • in house
  • you focus on a single project at a time
  • you develop several projects simultaneously
  • you can change the project
  • you have influence on the choice of tools and technologies
  • you have influence on the technological solutions applied
  • you have influence on the product
  • agile

This is how we work on a project

  • Continuous Deployment

  • Continuous Integration

Development opportunities we offer

  • conferences in Poland

  • development budget

  • external training

  • industry-specific e-learning platforms

  • intracompany training

  • mentoring

  • soft skills training

  • space for experimenting

  • substantive support from technological leaders

  • support of IT events

  • technical knowledge exchange within the company

  • time for development of your ideas

What we offer

  • Paid annual leave - 20/26 days

  • Additional paid holiday during the year

  • Annual bonus up to 10%

  • Extra day off on the birthday week

  • Lunch card - 200 PLN

  • Sport & wellbeing package - 270 PLN per month including: MultiSport Plus Cards 100% covered by Product Madness or refund for your chosen sport or well-being services such as massage or physiotherapy

  • Medical Insurance Prestige VIP Plus package 100% covered by Product Madness

  • Life insurance

  • Wellbeing days

  • 1000 PLN bonus for blocked 10 day annual leave once per year

  • Shorter working hours during summer time

  • Refund for glasses

  • Year round events, talks & workshops

  • Personal development & career plans


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • no dress code

  • video games at work

  • coffee / tea

  • drinks

  • parking space for employees

  • birthday celebration

  • sharing the commuting costs

  • employee referral program

  • extra leave

Recruitment stages

Online test


Technical Interview

Our Values

  • People First

  • We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re-choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.

  • MAD for More

  • Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world’s best games company.

  • Champion Together

  • We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.

  • Globally Inclusive

  • We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.

  • Customer Focused

  • We always think from the customer's perspective - be it players or internal customers. Improving their experience and joy is what drives us. Every client's success is our big win!

Product Madness

Product Madness is so much more than just a Pool table and a foosball game.

We believe in an honest and transparent approach with our teammates. Company wide weekly Town Halls, All Hands and strategy meetings are just a few ways in which we encourage an open and honest path to achieving complete transparency.

Despite a pandemic, there isn’t a day where we don’t feel connected to one another.

With frequent events, workshops, giveaways, slack coffee and donut sessions we have definitely brought on our office culture to this new virtual world of zoom calls.

We love to organize plenty of social get-togethers and action-packed activity days, be it slipping inside an inflatable bumper ball for a mad session of football zorbing or throwing caution to the wind and traversing giddy treetop rope courses at Go Ape. On top of these team-building activities, our lunch and learn workshops, not to mention the lavish Christmas and summer parties, foster that ‘work hard, play hard’ mantra. Our offices are based in the heart of the metropolises of London, Lviv, Barcelona and Gdańsk surrounded by an abundance of diversity and inspiration to keep those ideas flowing."

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