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Site Reliability Engineer

  • Wrocław, dolnośląskie pokaż mapę
  • Specjalista
  • 01.03.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    WHY NVM?

    We believe in being a business that helps people, aspiring to make things easier and taking the pressure off. At NewVoiceMedia, we help businesses help people, one conversation at a time. We do that in technology environments where our people can express themselves, collaborate, problem-solve and create. Our small agile teams sit within a growing Development function, so you get the benefits of working in an intimate environment, balanced with the security of being part of the bigger picture. Our project teams provide the right environment to get inspired, putting our thirst for emerging technology to use and seeking out opportunities to climb that bit higher. Plus, we have the tightest integration with Salesforce, the world’s #1 CRM. Many vendors claim complete Salesforce integration, but no one delivers it quite as well as we do. NVM is listed by Forbes as a Top 100 Cloud company for the third consecutive year, alongside digital brands like Stripe, Dropbox and Slack.

    Site Reliability Engineer
    Miejsce pracy: Wrocław

    This role offers cash relocation support to Wroclaw for EU candidates.

    THE ROLE

    This role sits between the Development and Operations teams. Your objective is to overturn issues and allow things to run smoothly. It’s about finding the right way to get the right outcome. You’ll use a balance of different technologies, the right people and processes to solve the problems as they occur. You won’t be in it alone. Collaboration is at the core of this role, and you’ll know when to work closely with other teams to get optimum results. It’s about working together and reaching a communal delivery goal.

    You will be responsible for:

    • Coding solutions to problems you encounter, or finding alternative resolutions
    • Monitoring our live systems, applications and services
    • Working with our Service Delivery team to provide forecasting and capacity information using our monitoring tools
    • Increasing efficiency, performance and scalability of our systems
    • Owning and setting the standard for emergency response to Production issues or failures

    THE PERSON

    We don’t expect you to have all of the answers on day one, but we do expect you to want to find them. You won’t stop until you find the right way of implementing solutions and you’ll get to the root of why things go wrong. You’ll have:

    • Experience in automation & orchestration frameworks (we use Chef, but you could have used Puppet, Ansible, Salt)
    • Familiarity with one or more programming languages & one or more scripting languages (e.g. C# / Java)
    • A proven track record in managing highly available, large scale production systems running on AWS or another cloud environment
    • Proficiency in administrating Linux systems
    • A profound knowledge in Networking, in particular around SDN
    • Experience in managing databases, both relational as well as noSQL

    JOIN THE CUSTOMER EXPERIENCE MOVEMENT

    Helping others can only be achieved with the right people and the right resources. That’s why we’ve created a workplace culture that is supportive, encouraging and progressive. We think about the future as much as we think about the present. That’s why we offer our people a competitive salary and flexibility where they need it, plus: 

    • An encouraging, fast-paced environment where you can learn and develop
    • On-going training
    • Opportunities to join hackathons, ‘Lunch & Learn’ sessions and training courses
    • A defined bonus scheme
    • Paid volunteer days
    • More company benefits


    If you want to be a member of our team, please send your CV

    Please include the following statement in your application: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)"