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SLA Reporting Specialist

ERGO Technology & Services S.A.About the company

  • Offer expired a month ago
  • Remote recruitment
  • Remote work
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

ERGO Technology & Services S.A.

aleja Grunwaldzka 472c


Your responsibilities

  • supporting the realization of new reporting requirements

  • run existing reporting setup incl. troubleshooting and execute all necessary maintenance activities

  • university degree or comparable professional experience, preferably in the IT or process environment

  • experience in the design and implementation of IT processes and IT services according to ITIL, COBIT or other comparable frameworks

  • knowledge of the IT technologies, processes and infrastructures used in the market is desirable

  • strong analytical skills

  • quick comprehension, efficient self-organisation, stress resistance and pronounced focus on results

  • convincing appearance, ability to integrate and cooperate in an international environment, assertiveness and pronounced ability to work in a team

  • proven ability to lead smaller teams to independently develop (project) results

  • open communication behaviour; ability to express oneself in written and spoken language.

  • willingness to travel in a European environment

  • good knowledge of English, spoken and written, optional German

Our requirements

  • Substantial development experience with Apptio DigitalFuel (TBM)

  • Very good SQL skills (ideally Oracle SQL)

  • Phyton programming skills

  • Strong understanding of data structures and data modelling

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

ERGO Technology & Services S.A.

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging the strengths and best practices of both companies. ET&S S.A. belongs to the ET&SM technology holding of ERGO Group AG, supporting millions of internal and external customers with state-of-the-art IT solutions to everyday problems. We are dedicated to bring a digital innovations to every aspect of the landscape of insurance. Discover how we are implementing AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate our customers’ future needs around the globe. See how you can be a part of the digital revolution and apply to join us today!

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