Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Software Delivery Manager


18 00023 000 net (+ VAT) / mth.
  • Kraków

    Kraków, Lesser Poland
  • offer expired 3 months ago
  • contract of employment, B2B contract
  • full-time
  • manager / supervisor
  • home office work, hybrid work
  • remote recruitment

Technologies we use

Operating system

About the project

You will be responsible for implementing, ensuring and improving delivery practices, team cooperation and its development while ensuring end goal alignment.

You will cooperate with multiple internal competency centers and practices in order to maximize the value provided to the client.

You will partner with our client stakeholders in order to understand their challenges, analyze possibilities as well as design and deliver the solutions.

Your responsibilities

  • Delivery Management:

  • Building and maintaining long-term, professional relationships with assigned clients and managing their expectations

  • Preparation of technical and commercial offers in cooperation with the sales department

  • Direct responsibility for the business results of projects, Take end-to-end responsibility for delivery

  • Implement, track and report criteria concerning deliverability, performance, maintenance, design and costs

  • Creating reports and summaries showing the level of service provided in accordance with the parameters agreed with the client

  • Assure governance of processes in delivery management and production as per selected delivery model

  • Participate in preparation of customer proposals and statements of work

  • Act as a central point over any delivery related matters, including escalations, upsells, ramp-downs etc. for management and the client

  • Design architecture of modern IT systems from scratch and oversee the implementation

  • Provide technical guidance and oversight for teams under supervision

  • Resource Management:

  • Organization and supervision of a team providing IT services, in particular in the field of software development

  • Planning, organizing and monitoring the work of a subordinate team

  • Hire right people at the right time - to support project execution

  • Conduct performance appraisals and manage salaries within the organization in order to meet attrition and profitability goals

  • Perform knowledge management within the organization, define skills/technologies to be learned and request respective trainings

  • Perform motivation actions and coach/verify how the same is performed by team leaders from your organization

  • Ensure that proper software development processes and engineering standards are in place

Our requirements

  • At least 4 years of experience working in a similar position (IT project management, IT service delivery management)

  • Experience in design and implementation of scalable systems based on cloud, microservices, API implementation

  • Good understanding and practical implementation of engineering principles: OOP, SOLID, TDD, BDD, CI/CD etc

  • Proficiency in discussing and analyzing abstract concepts heavily rooted in technology challenges

  • Experience in setting up teams and projects with software engineering practices

  • Leading and managing reasonably sized teams and individuals

  • Good grasp of technical landscape across technology stacks

  • Experience in running and improving defined software delivery processes

  • Ability to work within and set up of geographically distributed teams

  • In-depth understanding of Agile and/or Lean concepts

  • Ability to develop trust-based cooperation and synergy from teamwork

  • Ability to make difficult, pragmatic decisions

  • Perseverance in continuous improvement

  • Knowledge of the IT services market and their sales process

  • Experience in customer relationship management

  • Effectiveness and efficiency in achieving business goals and negotiations

  • Very good communication and presentation skills

  • Very good command of English

  • Degree in Computer Science or related technical discipline

  • Must possess a legal work permit in Poland

What we offer

  • Packages and extras

  • Healthcare package

  • Healthcare package for families

  • Leisure package

  • Leisure package for families

  • Trainings

  • Conferences

  • Language courses

  • Financial bonus

  • Car parking

  • Bicycle parking

  • Cold beverages

  • Hot beverages

  • Lunches

  • Shower

  • Integration events

  • Changing room for cyclists


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • coffee / tea

  • drinks

  • parking space for employees


Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, and retail industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, a ChrysCapital portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, New Delhi, Mumbai, Pune, and Bengaluru.

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