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Software Trainer & Consultant with German

Fieldcode Poland

  • Masovian

    Masovian
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • remote recruitment

Your responsibilities

  • Delivering engaging, professional product demonstrations to prospects in collaboration with our Sales Team

  • Facilitate and/or participate in configuration workshops with new customers

  • Support the sales team during various client engagements and perform the first discovery and assessment of the prospect and their requirements to the solution

  • Be responsible for educating our international customers and users on our software applications and features mainly remotely. Post COVID occasionally in-person trainings and business travel might be requested

  • Concept, plan and conduct a variety of individual and group software training sessions

  • You will work on creating user-centric feature descriptions, documentations, and communications for software features and releases in collaboration with our departments Product Management, Technical Writing, and Marketing

  • Improving the onboarding experience and wizards in our software

  • Creating video tutorials and content

Our requirements

  • You have at least three years of relevant experience in a similar position

  • You speak German at native level and English fluently, have excellent communication and presentation skills in both German and English and are confident in front of large audiences

  • You are creative, technically savvy and have a passion for learning and teaching

  • You bring attention to detail, strong organizational skills and an absolute focus on delivering high quality work

  • You have a positive, self-starting attitude and the drive to exceed expectations at every opportunity

  • You have the ability to work well with people at all organizational levels as well as build productive cross-departmental partnerships

What we offer

  • A secure job in an innovative, international software company

  • A company that not only achieves economic success, but also works hard to make the world a better place:

  • We invest heavily in research into high-quality technologies with a drastic impact on CO2 reduction. Although there are few researched and valid methods to influence CO2 negativity, we want to be at the forefront and work with our own scientists and projects to achieve our goals.

  • Direct and open communication

  • Very good opportunities for professional and personal development through our own personnel development program

  • Mentoring program to facilitate the onboarding process

  • Room for own ideas and suggestions for improvement as well as their quick implementation due to our very short decision making processes

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • corporate library

  • no dress code

  • coffee / tea

  • meal passes

Fieldcode Poland

Fieldcode is a Field Service Management (FSM) software created from 20 years of global field service expertise, with the highest customer service standards that is working towards climate positivity. We are looking for an energetic, detail-oriented and strong communicator to demonstrate, train, onboard and enthuse our international customers about our Field Service Mangement software solution.

As a Software Trainer & Consultant you will be part of our Customer Success and Support team, which is located in Greece, Germany and Poland. You will work with our Technical Support, Project Management, Solution Engineering and Sales teams to achieve our common goal of enthusing our customers with a smooth onboarding and a trouble-free implementation.

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Who we are

We automate our customers service and boost customer experience through proactive field service management. We support our customers in the management of field service teams and at the same time neutralize the carbon footprint of each intervention. With more than 100 permanent employees in 6 entities worldwide, we offer an innovative, sustainable and smart solution for the individual needs of our customers. We focus on highest productivity, improved workflow processes for field service teams and the development of future technologies for a sustainable and high-quality CO2 reduction.

Let’s make the world a better place – together! Send us your application by apply button. We are looking forward to your message.

Please visit us on our website!