Solution Delivery Manager

Nevion Sp. z o.o.O firmie

Nevion Sp. z o.o.

trakt świętego Wojciecha 237B

Gdańsk

Introduction


Nevion is a leader in the media industry currently working in a strategic partnership with Sony, providing award-winning media transport solutions to broadcasters, telecom service providers, governmental agencies and other industries.

Headquartered in Norway, Nevion has sales and support offices in the UK, Poland, the USA, Dubai, Singapore and China.

Solution Delivery Manager MENA

Nevion is seeking a Solution Delivery Manager


Nevion is currently expanding its Professional Services Team and is seeking a Solution Delivery Manager to work as part of the team based in our Gdansk office.
We are seeking a self-starter who can work independently within a team setting and is experienced at independently solving problems.
This is a technically challenging opportunity where you will primarily be working with international customers in the Middle East and Asia.  

Job description

  • Providing remote and onsite technical support for Nevion’s customers including:
  • Installation and Configuration support for our systems
  • Software delivery and maintenance support
  • Troubleshooting across the customer’s network
  • Performing system integration testing
  • Assist in pre-sales activities (e.g. implementation of demos and proof-of-concepts)
  • Managing and interpreting customer requirements
  • Performing technical presentations and demonstrations
  • Working in close contact with Nevion R&D and product management teams to optimize the customer solution
  • Provide customer technical training and support

Qualifications

  • University degree or equivalent within IT.

Technical qualifications and experience

  • Preferably, experience from the broadcast field or IT/Network industry
  • Excellent troubleshooting skills 
  • Strong TCP/ IP networking skills
  • Experience with installation, management and administration of Linux based systems
  • Experience with shell scripting (e.g. Python) for data migration and bulk data import
  • Familiarity with REST based interfaces is an advantage
  • Experience in working in a customer service environment
  • Experience from or interest in audio and video, telecommunications or broadcasting
  • Ability to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction.
  • Able to perform tasks independently (remotely)
  • Flexible team player
  • Solution oriented
  • Systematic
  • Excellent communications skills

Personal qualifications

  • Able to perform tasks independently (remotely)
  • Flexible team player
  • Solution oriented
  • Systematic
  • Excellent communications skills

General terms

  • Fluency in spoken and written English is a must as the official working language is English.
  • Knowing a Middle Eastern or Asian language is an advantage
  • We offer salary commensurate with qualifications.
  • International travel of up to 12 weeks per year will be required in this role.
  • Individual trips to the region may require stays of 2-3 weeks so the applicate must understand that they will need to be prepared to prioritize this travel as it is driven by the customers’ requirements.

What we offer:

    • Team spirit
    • International environment
    • Contract of employment
    • Multisport card
    • Privat healht care – LUX Med
    • Life insurance
    • International company events
    • Attractive salary
    • Delicious coffe and tea


If you are interested please send your CV in English to the Aplikuj button below indicating the job title in subject line. We reserve the right to contact only selected candidates.

Klikając w przycisk „Aplikuj”, „Aplikuj teraz” lub w inny sposób wysyłając zgłoszenie rekrutacyjne do NEVION Sp. z o.o. zgadzasz się na przetwarzanie przez Pracodawcę Twoich danych osobowych zawartych w zgłoszeniu rekrutacyjnym w celu prowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu.

W razie pytań odnośnie procesu przetwarzania twoich danych, możesz się z nami skontaktować pod adresem: [email protected]

 

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