sharing the costs of sports activities
- Offer expired 10 days ago
- Remote recruitment
- contract of employment
- team manager
You will manage, develop, motivate and monitor your team towards the defined goals and business objectives
Be the Senior Solution Engineer to discover complex business processes, scope them into requirements and lead the team to implement those requirements
Perform the discovery of the requirements, analyze individual customer and process requirements and challenges and map those back into the Fieldcode solution portfolio.
Ensure the understanding and delivery of the value and technical solution customers expect.
Define and manage the scoping and requirements definition and prioritization for the needed solution in Fieldcode as well as specification for required system interfaces.
Configuration of the workflow, processes and software actions in our admin panels and with the support of our development teams.
Use the knowledge and/or the understanding of the major customers’ requirements to provide and/or propose commercially and viable solutions and product improvement feedback.
Minimum 4 years of experience in a senior role preferably within the SaaS environment with a strong mix of technical and client-facing responsibilities
Proven management experience in a dynamic, fast-paced, innovative setting
Excellent communication skills in English. You should be able to understand complex processes of different industries and present, discuss and negotiate complex processes, ideas and requirements
Very understanding around data modeling and SQL
Strong organizational skills to give the team direction
What we offer
A secure job in an innovative, international software company
A company that not only achieves economic success but also works hard to make the world a better place:
We invest heavily in research into high-quality technologies with a drastic impact on CO2 reduction. Although there are few researched and valid methods to influence CO2 negativity, we want to be at the forefront and work with our own scientists and projects to achieve our goals
Direct and open communication
Very good opportunities for professional and personal development through our own personnel development program
Mentoring program to facilitate the onboarding process
Room for own ideas and suggestions for improvement as well as their quick implementation due to our very short decision making processes
private medical care
no dress code
coffee / tea
Fieldcode is a Field Service Management (FSM) software created from 20 years of global field service expertise, with the highest customer service standards working towards climate positivity.
We are looking for a curious and analytic mind to lead our international Solution Engineering department. Solution Engineering is part of our Customer Success & Support functions together with the teams ‘Project Management’, ‘Technical Support’ and ‘Training’ as well as our Product and Development teams and working closely together with Sales. As the Team Lead for solution engineering, you and your team members are in direct contact with our customers to translate their field service management processes into a Fieldcode solution: from discovery and scoping of the requirements to the configuration and support of the solution.
Who we are
We automate our customers’ service and boost customer experience through proactive field service management. We support our customers in the management of field service teams and at the same time neutralize the carbon footprint of each intervention. With more than 100 permanent employees in 6 entities worldwide, we offer an innovative, sustainable and smart solution for the individual needs of our customers. We focus on highest productivity, improved workflow processes for field service teams and the development of future technologies for a sustainable and high-quality CO2 reduction.
Let’s make the world a better place – together! Send us your application via apply button. We are looking forward to your message.
Please visit us on our website!