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Source-to-Pay Operations Analyst - German Speaker

  • Wrocław, dolnośląskie
  • Specjalista
  • 10.06.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.
    Source-to-Pay Operations Analyst - German Speaker # 131021
    Workplace: Wrocław
    131021

    Description:

    Role Overview

    Level I Support Internal Clients and Suppliers (Opening Cases) by ordering goods and services, answering mails and calls from helpline and process advisory for clients.

    Main responsibilities:

    You will answer basic support enquiries from end users including but not limited to:

    • System access questions and basic functionality questions.
    • Requisition reviews and approvals.
    • Dispatch Purchase Orders to suppliers and ad-hoc product delivery tracking.
    • Modifications of Purchase Orders.
    • Based on agreed procedures and guidelines, resolve issues (or) forward complex enquires to Business Area Support or Level 2 Support.

    The Source to Pay Service Desk as a valued partner, strives to work collaboratively with Tier 2 teams to deliver increasingly high-quality services to our internal and external business partners.

    The S2P Service Desk is the customer facing team handling all incoming queries from Internal Business Partners and Suppliers in regards to the Credit Suisse Source-to-Pay (S2P) Process.

    Open to discussing flexible/agile working.

    Qualifications:

    • You are fluent in German and English.
    • 1 year experience in procurement administration or in a call center would be an asset.
    • You are experienced working within strong compliance and regulatory culture.
    • Knowledge of Accounts Payable and handling of Oracle/PeopleSoft would be an advantage.
    • You are self starter with positive attitude, proactive approach and confidence in order to challenge status quo.
    • You are passionate about what you do and creative to suggest continuous improvements ideas.

    We offer

    • Private medical care
    • Life insurance
    • Pension plan
    • Charity days
    • Training and development
    • Internal Mobility

    Other optional

    • Language training course
    • Mentoring
    • Family – nursery and kindergarten funding, gift vouchers for Christmas
    • Parking allowance
    • Health promotion: Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.) 
    • Employee discounts on various products and services (event tickets, consumer products, etc.)
    • Relocation package
    • Employee Referral Program
    • Flexible work schedule and working from home (home office)

    Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.