Oferta pracy

Specialist Customer Service with French

Getinge Shared Services sp. z o.o.

  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Getinge Shared Services sp. z o.o.

Stanisława Klimeckiego 1

Podgórze

Kraków

Your responsibilities

  • Generating offers basing on technical product and service specifications

  • Accepting, verifying, processing, confirming and updating customer orders

  • Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues

  • Creating 3rd party purchase requisitions for specific customer/technician orders

  • Preparing contracts and tenders documentation and updating data relevant in SAP system

  • Preparing Service Confirmations and seeking Customer’s approval

  • Overlooking the Invoicing process

  • Updating product and contract masterdata

  • Answering incoming customer calls and emails in a professional and prompt manner

  • Cooperating with internal departments and the business

  • Providing backup coverage & assistance within the department

  • Generating ad hoc reporting i.e. sales, back log reports, consignment, etc.

  • Performing other related duties as required or assigned.

  • Following internal controls requirements and complies with company’s policies and procedures.

  • Participating in processes improvement initiatives

Our requirements

  • Fluent French (written and oral) required

  • Detail-oriented, accurate, well organized, flexible and open to changes,

  • Ability to work in a team

  • Strong interpersonal and communication skills.

  • Willingness to work in an open and multicultural environment

  • Intermediate IT skills (MS Windows, MS Office, general IT understanding)

  • Basic knowledge of SAP and experience in Customer service will be an asset but is not required

What we offer

  • Very attractive working conditions.

  • Interesting and stable job in multinational company.

  • Friendly work environment.

  • Open and friendly organizational culture.

  • Opportunity for interesting development path.

  • Participation in projects.

  • Professional trainings.

  • Benefits

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • flexible working time

  • fruits

  • integration events

  • corporate sports team

  • coffee / tea

  • parking space for employees

  • extra social benefits

  • meal passes

  • pre-paid cards

  • sharing the costs of tickets to the movies, theater

  • holiday funds

  • christmas gifts

  • employee referral program

  • charity initiatives

  • hybrid work opportunities

Customer Service Specialist is responsible for assisting customers, preparing quotes, processing orders, responding and directing customer inquiries while collaborating with our sales, service, regulatory, finance and supply chain departments to provide best in class customer service, while ensuring full compliance with laws and regulations

Getinge Shared Services sp. z o.o.

GETINGE is a leading global medical technology company with operations in the areas of surgery, intensive care, infection control, care ergonomics and wound care.

We employ more than 11 000 talented employees across the globe who deliver innovative products and solutions that contribute to quality enhancement and cost efficiency within healthcare and the life sciences. At Getinge you are involved in the creation of sustainable healthcare for future generations.

GETINGE is active in over 44 countries and generates sales exceeding SEK 29,8 billion. We are expanding rapidly and will double in size over the coming years. Join us on this exciting journey!

Getinge SSC is a Shared Service Center that provides Customer Service and Accounting services to the entities within Getinge in EMEA and North America Regions. We offer a great opportunity to develop your carrier path in finance, accounting and customer service in the international environment and be important part of Getinge Shared Service Center.

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