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Specialist Customer Service with Hungarian

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 15.10.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    SIX Payment Services provides financial institutions and retail customers with secure and innovative solutions along the entire value chain of cashless payments.We provide payment solutions that integrate point of sale, attended and unattended equipment & till software to payment terminals and processor hosts. We are active in more than 30 countries across 4 continents. Our clients includes four/five star hotels, restaurants, car parks, kiosks, transport operators and retailers.
    Specialist Customer Service with Hungarian
    Miejsce pracy: Warszawa

    Your responsibilities will be:

    • Providing telephone and email support for customer service including financial queries, answering product questions and providing answers to basic technical questions
    • Independent processing of all kind of requests from our customers, partners and third parties, according to our SLA’s and quality requirements
    • Updating systems to reflect contract changes, including activating new services and changes to the customer status
    • Set-up and maintenance of new and existing customers in our systems, according to our SLA’s, processes and quality requirements
    • Active support operational implementation of new products and services
    • Execute recurring tasks (e.g. Money Return, OTP-Queues and Statistics)

    Ideal candidate will have:

    • Customer Care experience
    • Very good verbal and written business communication skills in English and Hungarian
    • Fluency in Polish
    • Demonstrate problem solving, analytics and troubleshooting skills
    • Organizational and conceptual skills and a strong client focus
    • Advanced knowledge of Microsoft products and an affinity for handling applications
    • Excellent communication and interpersonal skills with strong willingness to evolve in a dynamic international organization

    We offer:

    • Full-time job contract and stable working conditions
    • Competitive salary and a range of benefits for employees
    • Work - life balance and flexible working hours
    • Best in Warsaw location – only 20 meters away from “Rondo Daszyńskiego” underground station
    Please send your Application (CV) to the HR department via Aplikuj button and get acquainted with the Recruitment Disclaimer by GDPR button.

    Prosimy o dopisanie następującej klauzuli: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z ustawą z dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. Ust Nr 133 poz. 883)".