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Specialist Customer Service with Hungarian

  • Warszawa, mazowieckie
  • Specjalista
  • 14.11.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    SIX Payment Services provides financial institutions and retail customers with secure and innovative solutions along the entire value chain of cashless payments.We provide payment solutions that integrate point of sale, attended and unattended equipment & till software to payment terminals and processor hosts. We are active in more than 30 countries across 4 continents. Our clients includes four/five star hotels, restaurants, car parks, kiosks, transport operators and retailers.
    Specialist Customer Service with Hungarian
    Miejsce pracy: Warszawa

    Your responsibilities will be:

    • Set-up and maintenance of new and existing premium customers in our systems, according to SLA’s, processes and quality standards
    • Continuously monitor payments queues (e.g. Money Return and Statistics) in order to proactively identify customer issues and resolve them so that the transactions are correctly being processed in the clearing and settlement system
    • Providing customer service (direct contact via phone or email) including financial queries, answering product questions and providing answers to technical questions
    • Obtain and develop an excellent knowledge of products and services that are offered to merchants
    • Maintain and execute the operational e-commerce processes on a daily basis
    • Customer Service: work to solve customer problems and follow up with internal interface functions (Sales, Product Management and Technical Team) in Polish, English and Hungarian

    Ideal candidate will have:

    • Very good verbal and written business communication skills in English and Hungarian are a must
    • Fluency in Polish
    • Organizational and conceptual skills and a strong client focus
    • Ability to prioritize and work under a deadline, process data entries with a high focus on quality
    • Team oriented personality with a positive attitude

    We offer:

    • Full-time job contract and stable working conditions
    • Competitive salary and a range of benefits for employees
    • Work - life balance
    • Best location in Warsaw – only 20 meters away from “Rondo Daszyńskiego” underground station
    Please send your Application (CV) to the HR department via Aplikuj button and get acquainted with the Recruitment Disclaimer by GDPR button.

    Prosimy o dopisanie następującej klauzuli: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z ustawą z dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. Ust Nr 133 poz. 883)".