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Specialist, Global Human Resources

Bain Global Business Services Center Sp. z o.o. About the company

Bain Global Business Services Center Sp. z o.o.

aleja Jana Chrystiana Szucha 19


Your responsibilities

  • Create a positive onboarding experience for Global/Regional Services new joiners, working in close collaboration with the Onboarding COE and with HR teams; proactively seek to optimize the onboarding experience for the individual based on role, while also managing the program at scale

  • Development of a repeatable program model for onboarding of GRS hires in concert with the onboarding COE, including tracking new hires and start dates; building scalable onboarding schedules; drafting template communications to use with offices, hiring managers, and other key stakeholders; etc.

  • Communication and outreach to individual employees in advance of their start

  • Development and communication of onboarding plan to individuals and hiring managers, using a mix of channels (local office, webinars, springboard)

  • Enroll individuals in relevant sessions, assign functional training paths (e.g., through Springboard or Talent communities) based on role

  • Ensure that new hire employees are provided with a buddy through the offices and/or function; communicate responsibilities and expectations to buddies

  • Develop a feedback loop to keep a pulse on the process with individual new joiners and alert stakeholders to any questions or issues (as required)

  • Identify opportunities for continuous improvement and increased impact/scalability based on own experience and stakeholder and new joiner feedback/recommendations in the onboarding process; coordinate closely with the onboarding COE and other stakeholders on improvements.

  • Track upcoming/future changes to employee records and enter when appropriate; ensure all appropriate parties are notified (e.g., local office HR, Finance, Technology Services), understand implications depending on local laws

  • Liaise with HR and Payroll teams around the globe to be sure compensation changes are entered and effected in a timely fashion; strong awareness of payroll deadlines/processes based on type of change, type of payroll (weekly or semi-monthly); effective communication with relevant parties to ensure that individuals are paid correctly and on time

  • Support the transfer process for business function employees, including preparing transfer agreements, coordinating visa/immigration applications with appropriate parties, process paperwork for payroll, benefits, etc. and work with sending and receiving office for a smooth transition

  • Administration of the Business Skills Training Program including communicating with employees and supervisors to track, process, and maintain tuition reimbursements for business function employees

  • Prepare exit materials for departing employees: calculate departure bonuses (with support from local offices and GS HR team)

  • Assist with preparing ad hoc reports (from Workday and other systems)

  • Respond to general inquiries from managers and staff regarding job descriptions, dates of hire, compensation history, etc.

  • Assist and support the HR team on any other requirements or ad hoc projects, including writing job change and office transfer memorandums

  • Other duties as required

Our requirements

  • Bachelor's degree or equivalent combination of education and relevant work experience

  • 2-4 years of HR administration experience or experience working for a professional services organization preferred

  • Self-starter with strong organization and problem solving skills - ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment

  • Ability to work both independently and as an integral member of various teams

  • Comfort working in a global team; many team and customer interactions are via email, phone, video

  • Comprehensive knowledge of computer software applications such as Microsoft Word, Excel, and PowerPoint required

  • Intermediate Excel skills - e.g. Pivot tables, VLOOKUP - preferred

  • Experience with SharePoint and HRIS systems (Workday) preferred

What we offer

  • Employment contract

  • Annual Bonus

  • Flexible working hours

  • Working from home

  • Life Insurance

  • Private medical and dental care package

  • Multisport cards

  • Office wide social events and team buildings

  • Cafeteria with snacks and daily deliveries of fruit and bread

  • Informal dress code

  • Introduction trainings for new hires

  • Co-financing work-related courses

  • Relocation package

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • dental care

  • corporate sports team

  • no dress code

  • coffee / tea

  • drinks

  • leisure zone

  • extra social benefits

  • employee referral program

  • charity initiatives

Bain Global Business Services Center Sp. z o.o.

Bain & Company is recognized as one of the top international management consultancy firms. We assist major corporations worldwide with strategy formulation, acquisitions, organizational design and performance improvement. In 2015, Bain & Company opened the Global Business Services (GBS) in Warsaw, in order to provide best-in-class internal support, efficiently and professionally, to both leadership and consulting teams in Bain offices across Europe, the Middle East and Africa. Bain is consistently recognized as a Great Place to Work (Glassdoor #1 in 2021).

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We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.

The Role:

The Specialist, Global Human Resources role has two primary areas of focus: Onboarding for all global/regional services employees (~50% allocation) and handling transactions, agreements and policy questions for employees in the Global/Regional Leadership, IS and Legal functions (~50% allocation).

Successful new hire onboarding and integration is a critical component of Bain’s talent strategy and ongoing success. A Bainies’ experience begins when they accept an offer through the first few months at Bain, and is key to setting them up to be successful in their roles and thrive in our culture. A significant amount of the firm’s growth will occur within our Global and Regional Services functions. Facilitating an effective onboarding experience in for these employees is essential to ensuring the success of our new joiners.

Accurately handling all Workday transactions for employees is foundational for successful HR and Talent Management. Similarly, effectively managing transfer agreements, HR-related memos, communication on policy and other HR topics is critical to supporting our employees and managing firm risk. This individual will have primary accountability for doing this for the Global/Regional Leadership, IS and Legal functions.