Specialist in Customer Care and Tender Support (m/f/d)
Eppendorf Financial Accounting
- offer expired over a month ago
- contract of employment
- specialist (Mid / Regular)
You are part of the "Sales Support & Order Processing Eastern Europe" team and are responsible for supporting regional sales activities including order management and sales-related support
You ensure order fulfillment by liaising with central or local warehouses and the punctual delivery of products and documentation including import / export requirements.
You have contact with sales staff and end users regarding order information (including order tracking) and manage order-related complaints and support the sales department on tender bids with quoting, specials discounts and supporting material preparation
You coordinate the dispatch of demos, samples and marketing materials with sales and logistics.
You are additionaly responsible for tender management incl. analysis of tender specifications as delivery conditions, legal basis, contract details and technical specification, preparation of necessary documentation.
You follow up on tender status, changes in deadlines and technical specifications and are in constant cooperation with Account Managers and Tender Offices such as private companies, government and academia
You verify contract templates and prepare and deliver contracts for signature and realization
You prepare analytical market reports and/or competition observations, based on available tender information/results
You have ideally a degree in business administration, economics, finance or life sciences
You have experience in order processing and/or in business administration, procurement especially tender settlement or Project Management (life science industry is preferred) or you can demonstrate an equivalent combination of education and professional experience.
You have ideally good knowledge of SAP and Microsoft Dynamics
You had previous exposure to a client-facing role
You have excellent oral and written communication skills in both English and Polish
What we offer
Your benefits at Eppendorf
By working for us you will make a meaningful contribution to improving human living conditions.
To enable you to deepen your knowledge and to continuous development we offer a wide range of training and development options (Eppendorf Academy).
We really appreciate our employees and their performance. Therefore, we offer an attractive salary as well as Social Benefits Package (f.e. health and life insurance, fitness card, flexible working time, hybrid working etc.).
We live a trustful and acknowledging working atmosphere.
Our interdisciplinary collaboration provides the right conditions to grow - with us.
You will use English actively not only during interview with us but even more in communication with your direct supervisor in your daily business too.
We are looking forward to receive your application in English and Polish language - including reference letters and motivation letter mentioning your salary expectations.
Eppendorf Financial Accounting
Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With more than 3,600 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to be in an environment in which you can work efficiently? At Eppendorf you will be using your competencies to work on solutions for operational matters in a positive and affirmative working environment. You will be working closely with your team. You are also motivated by responsible tasks? Then apply now!