Oferta pracy

Specialist in the customer service department with foreign languages

Arche Consulting Sp z o.o. Sp. k.

  • Kraków, małopolskie

  • ogłoszenie wygasło 2 miesiące temu
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)
Specialist in the customer service department with foreign languagesNumer ref.: CSFL/KRK/MAS

Responsibilities:

  • everyday contact with business clients in foreign languages via phone and email,
  • updating data in computer systems and processing applications,
  • comprehensive service of inquiries related to products, orders, returns, invoices, promotions, etc.,
  • providing necessary information about products,
  • implementing new, innovative ideas and solutions that will improve customer satisfaction,
  • taking care of high quality of service.

Requirements:

  • knowledge of English at B2 level,
  • knowledge of at least one additional European language on a communicative level such as: Dutch, German, French, Spanish, Danish, Finnish, French, Romanian, Bulgarian, Hungarian,  Portuguese, Italian, Swedish,
  • knowledge of MS Office package,
  • highly developed communication skills and interpersonal skills,
  • experience in customer service will be an asset.

Benefits:

  • stable employment based on employment contract,
  • development opportunity in a global company and international environment,
  • improving language skills in everyday work,
  • a rich package of social benefits (medical care, insurance, funding for language learning),
  • attractive location,
  • remote recruitment and work during pandemia.

We kindly ask you to send your resume in English.

Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

Ogłoszenie archiwalne