Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Specialist ITSCM

AXA XL Catlin Services SE

  • offer expired 3 months ago
  • contract of employment
  • part time
  • specialist (Mid / Regular), senior specialist (Senior)
  • hybrid work
  • Immediate employment
  • More than one vacancy
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

AXA XL Catlin Services SE

Kazimierza Wielkiego 3

Stare Miasto


Technologies we use

Operating system

Your responsibilities

  • Assist in the coordination and execution of medium to large-scale disaster recovery exercises/tests for data centers, offices, Cloud, and 3rd Parties ensuring proper processes and controls are followed, validated and reported

  • Track and follow-up on issues and problems encountered during ITSCM/DR exercises. Identify ITSCM/DR capabilities and areas of improvement while seeing risks/gaps to resolution and reporting progress on remediation plans

  • Participate in the completion of an annual ITSCM/DR strategic analysis and risk assessment, which includes a company-wide business impact analysis to to determine critical IT systems/applications and operational processes

  • Assist IT incident/crisis team members in developing disaster recovery and incident management plan documentation, maintaining documentation in a central repository and in a constant state of readiness

  • Execute on-going disaster recovery infrastructure and facilities monitoring, readiness and preparedness reviews

  • Assist in the execution of ITSCM/DR certification process to keep plans current relative to changes in recovery team members, as well as the IT infrastructure, data centers, and systems/applications supporting the business

  • Create, update, and evolve ITSCM/DR documentation and execute regular Quality Assurance reviews to ensure a robust IT Service Continuity Management System implementation

  • Assist in performing data center operations and communications network disaster recovery capacity planning in coordination with AXA XL and AXA Group technology groups

  • Perform and/or ensure that all relevant testing outputs are appropriately reviewed, approved and filed

  • Assist in the implementation of ITSCM/DR methodologies and tools

  • Adhere to external professional business continuity management standards and professional practices (e.g., Disaster Recovery Institute International – DRII)

  • Actively participate and manage the compliance towards AXA’s Group Operational Resilience and local regulatory requirements (e.g., specific Operational Resilience standards in UK, Ireland, Singapore, Australia, China, EU-DORA)

  • Assist in IT recovery support and business resumption during a disaster/crisis or business interruption events, supporting the IT Incident Management Team directly and the larger Crisis Management structure through the input to relevant senior leaders

  • You will work closely with Operational Resilience team members from India, Poland, France, Switzerland, Brazil, and the USA. This function reports to the overall Lead of ITSCM within Operational Resilience

Our requirements

  • University Graduate/Post Graduate with 5+ years of experience in Engineering, Computer Science, Information Technology, Professional Services Industry, or equivalent work experience

  • Insurance, Reinsurance, Financial or Professional Services Industry (e.g., Advisory, Consulting, Audit) experience is a plus

  • Substantial Operational Resilience / IT Service Continuity Management / Disaster Recovery or strongly related experience (minimum of 3 years required for a “Senior Specialist” designation, otherwise starting as “Associated Specialist” or “Specialist” based on other relevant qualification)

  • Related IT experience of 3+ years in IT Operations, Infrastructure and/or Change Management, Systems/Software management, 3rd Party Service Management, etc. will be accounted towards required work experience

  • Professional BCM (e.g. from BCI or DRII), relevant technical IT certifications in cloud landscape (e.g., AWS or Azure solution Architect), and ITIL designation are a plus

  • Knowledge of IT disaster recovery/service continuity management planning methodologies, tools, and data replication technologies

  • Firm understanding of server technologies, virtualization, network and telephony, and ITSCM/DR testing requirements. Examples include VMWare, Netapp and EMC Storage, RecoverPoint, Platespin, Veeam, MIMIX, and MS Cluster

  • Ability to plan and manage multiple projects simultaneously, involving advanced project management skills

  • Strong problem-solving and analytical skills, detail oriented, able to analyze and identify discrepancies

  • Delivery and solution-oriented personality with excellence in serving clients/stakeholders and negotiating requirements with the IT service organization and 3rd party providers

  • Excellent communication & interpersonal skills, professional level in spoken and written English language, proven track record of interacting with senior management

  • Knowledge of French, German, Italian or Spanish is a plus

  • Computer literate including strong command in Microsoft Excel, Outlook, Word, PowerPoint, Sharepoint, PowerBI and other commonly used software

  • Passion and skills for developing professional reports and visualized presentation material that engages the audience (e.g. working with graphics, charts, layout components, movies, dynamic presentations, etc.)

  • Ability to travel up to 10% to domestic and international locations (e.g., to our major locations in India, Poland, UK, France and US)

  • Flexibility to respond to disasters or business interruption events through remote support

What we offer

  • Amazing modern workspace in heart of the city

  • Flexible working hours

  • Fresh fruits every morning in our kitchen

  • Multisport and cinema card


  • sharing the costs of sports activities

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • no dress code

  • video games at work

  • coffee / tea

  • drinks

  • leisure zone

  • birthday celebration

  • charity initiatives

The objective of Operational Resilience is to protect our people, customers, and brand by sustaining critical customer services at acceptable levels while responding to expected and unexpected disruptions and adapting to changes in our operating environment. Within the area of Security, Operational Resilience covers three separate but interconnected disciplines: Incident and Crisis Management (IM/CM), Business Continuity Management (BCM) and IT Service Continuity Management (ITSCM)/IT Disaster Recovery (DR). These disciplines enable AXA XL to build and maintain appropriate levels of resilience and readiness for expected and unexpected risk events.

In this second line of defense responsibility, this position is accountable for supporting the ITSCM/DR team in meeting the AXA Group, global regulatory and specific business requirements for Information Technology service continuity/disaster recovery and validating AXA XL’s capabilities to respond to disruptive events impacting our information technology related services.

You will be assisting in the administrative and tactical execution of the global disaster recovery planning components of the overall OR program that are focused on the continuity/recovery of the information technology systems, infrastructure, and services supporting AXA XL business and administrative operations, including maintaining established local office, data center, Cloud and 3rd Party related disaster recovery plans and standards, assisting in business impact analyses/risk assessments, and assisting in the execution of tests/exercises with the business and IT teams in a global collaboration environment.

In our future focused Operational Resilience technology toolset, the position holds a pivotal role in managing the technology and associated data, producing key performance metrics, tracking risks and remediation plans, creating customized data visualizations, ensuring proper data quality, training users, and working across departments and within a large senior stakeholder network to streamline and strengthen our organizational response and recovery capabilities.

AXA XL Catlin Services SE

Have you ever wondered who insures the insurance companies? What different elements the insurance policy consist of, and how it is assembled? Would you like to see the backstage of international insurance market? To get to know how to insure skyscrapers from terrorist attacks, endangered species or private art collections?

Our company is just the place to do all that!

AXA XL is one of the leading companies on the insurance and reinsurance market. We are currently looking for eager and passionate candidates to join our growing family!

After all, how risky can it be to join the insurance company?

Scroll to the company’s profile